Difficult to work for, little compensation, little personal regard for its employees
Pros: 401k matching (10%) and year-end bonus (if the company performed satisfactorily, we received 7% of our salary)
Cons: no breaks, flimsy benefit packages, bad corporate structure, managerial disconnect.
As a salaried manager, a typical day would begin with coming into work at 7am, solving crises that happened the previous evening in my absence, and rushing to get necessary daily paperwork done prior to the morning rush. Departments were always understaffed due to hourly staff cutbacks, and I, as salaried staff never got breaks or lunches. Rather, I – more... was often expected to stay well beyond the end of my shifts (and come in on days off, vacations etc.) to get all the daily t's crossed and i's dotted that I couldn't get done earlier because I had to "fill in the gaps" of our missing department employees and work registers all day.
Often customers would complain about the short-staff issues and unfortunately there was little to do to ease our customers' frustrations. Total emphasis on audit compliance was also to the detriment of customer service reinforcement. The hardest part of the job would be the fact that on a daily basis, I performed very little of the work I was hired to do; rather, I mostly engaged in the work of the hourly clerks, and had very little time to dedicate to the positive image of the company through the effective management of my department.
The most enjoyable part of the job were my coworkers. Their constant affirmation was the best thing I had to look forward to every day; it confirmed that I was at least doing a good job in their eyes. – less