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14 reviews

Torchmark Employer Reviews

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Depends on Dept
Specialist (Current Employee), McKinney TXAugust 28, 2014
Pros: pensions, encouragement
Cons: lackluster management in some areas.
Having come into this company as a temp worker I have worked in different departments. Some have bad management and the job is hard and they treat you badly (data entry, QAC, customer service). Some have good managemt and the job is challenging but the people are good. There is opportunity to advance if you work hard and are skilled. And yes, nepotism – more... runs rampant. Overall Torchmark is a good company. Not many places offer pensions these days. – less
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Learned a lot
Customer Service Team Lead (Former Employee), McKinney, TXJuly 7, 2014
Pros: great co workers
Cons: distance i had to drive to get there, changes in management too often
I learned a lot working customer service with Torchmark. I was able to learn great skills such as conflict resolution with customers and helping my fellow co workers to move forward in their jobs as well.
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High volume recruiting
Corporate Recruiter (Former Employee), McKinney, TXApril 19, 2014
Pros: people
Cons: location
Hard work was promoted, promoting Torchmark to potential candidates was easy and effortless.
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On phone 100% of time sitting
Quality Assurance Agent (Current Employee), Omaha, NEApril 3, 2014
For a phone job it is not so bad. It is tough to do for a long time.
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great work environment
Agency Director (Former Employee), McKinney, TXMarch 31, 2014
great work environment, benefits were excellent. Advancement was based on seniority and not merit.
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A Horrible Company, A Horrible Experience
Manager (Former Employee), McKinney, TexasSeptember 25, 2013
If you are looking for a company that is a highly charged political culture, has departmental infighting, and weak management, then this is the place for you!

Seriously, this is a terrible place to work. The management of this company is clueless, their business practices are old and unethical, and the morale among employees is very low. They have – more... very high turn over. The pay is sub-standard, as they refuse to pay market price for even the most specialized of positions. Forget about getting a raise; they have no formula for measuring workplace performance.

I wasted precious time of my career in this place, I hope you do not do the same. – less
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Data Entry - a slow death
Data entry (Former Employee), McKinney TXAugust 2, 2013
Cons: no human interaction, strict rules about personal phones not being on desk, no talking to co-workers
Typical day at work....clock in, sit down, log in and put on headphones. Not allowed to have conversation with co-workers next to you. Lunch, 45 min. Back to work. Sit down, put on headphones and do not talk to anyone for several hours. You are paid by the piece so you only get paid for applications that get processed. Not enough work or main frame – more... goes down? Your loss on your pay check. No advancement. 4 of the 6 people on my row had college degrees and are typing for a living. Pay was less than $11 per hour. It is hard to keep moral up I am sure, for the supervisors, with these kind of working conditions. – less
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interesting all the time-always new experiences
Part-Time evenings only (Current Employee), McKinney, TXApril 15, 2013
Cons: part-time
Torchmark is a great company to work for-management is great-the work is always interesting
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PROFESSIONAL COMPANY
RETENTION SPECIALIST (Former Employee), MCKINNEY, TEXASFebruary 19, 2013
Pros: room for advancement!!!
Cons: minimal saturday work
I HAVE WORKED IN SEVERAL DIFFERENT CALL CENTERS AND THIS WAS BY FAR THE BEST. MANAGEMENT WAS PROFESSIONAL AND VERY NICE AND APPROACHABLE AT ALL TIMES.
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horrible company
na (Former Employee), mckinneyOctober 2, 2012
Pros: stability
Cons: culture
Not a particularly diverse company. To advance in this organization you have to be a family member of an executive.
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Good money, bad management
Phone rep (Current Employee), Omaha, NEOctober 2, 2012
Pros: can make a lot of money.
Cons: quality of customers is very low.
This is a call center position with no advancement opportunities available. You make and receive calls for people who are applying for low-cost life insurance policies. You document information about their medical histories. No training is provided to help you understand medical conditions (even common ones) or medications so if you don't have a background – more... or interest in medicine, the applicants can get very frustrated with you. There is a total breakdown in communication between the Omaha office and the McKinney, TX home office. If you have questions regarding the processes or guidelines with which you need to do your job, you cannot get a straight answer. What is expected of you changes regularly and the only way you know is that your call quality score is 0. You get paid by the completed application though, so if you're motivated you can make a lot of money. – less
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Good leadership
Sr.Oracle GRC Consultant (Current Employee), Dallas-Fort Worth, TXSeptember 27, 2012
Pros: training opporunities
Cons: closed door administration
Nice place to work. Training is provide to all categories of employees.
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A great opportunity to advance your career and change your life
Insurance Broker/ Territory Manager (Current Employee), Cleveland, OHSeptember 6, 2012
American Income life is a great place to work and have unlimited opportunities ot advance your career. Only con is that the work life balance is non existent. For a person who is willing to work 60-80 hours a week this is the place to be. Very fun place to work and for the most part you get to make your own schedule. Management is very hands on. The – more... hardest part of the job is the hours – less

About Torchmark

Torchmark aims to be a beacon in the world of insurance.┬áIt is the holding company for a family of firms; its member companies – Read more