a typical day at work: very busy due to high acuity level of patients or most of our patients are very ill
what I learned: need to manage time very well, need to coordinate with other ancillary (case manager, social worker, dietitian, PT, OT, ST, etc) aside from MDs; need to deal lots of psychosocial issues not just with the patients but also their families
management: are very supportive
my coworkers: are very helpful with each other because we know if we are not supportive with each other, we will be very behind with not just our tasks, but also might overlook our patient's change of conditions
hardest part of the job: dealing with family issues; some of them are very idealistic and very demanding; some of them think we are maids or robots who could provide their needs and answers right away
most enjoyable part of the job: when patients and their families treat me like their own family, I can feel the respect and appreciation in my hard work; some of them give me treats (food, chocolates, etc) as part of their appreciation and I shared it to my coworkers, this kind of appreciation lightens our day.
employees are very friendly and helpful with each other
pay is not as high as other agencies