Sales associate/ key holder (Former Employee) – Aurora, CO – July 15, 2017
although it was a blast to work here, the environment, people you work with and events it does have major issues. The pay for the kind of job you are doing is a bit on the low side, some store rules were a bit intense and hard to follow, I understand why they were there, but i feel it created some problems. But once you overcome them, it has been such a pleasure working with all the ladies I encountered. And i hope to come back to the company in the future ( once they open a store near me! ) :)
Retail Associate (Former Employee) – Warwick, RI – July 14, 2017
You work for an hourly rate, but there is never enough staff. Each retail associate is competing for more sales which everyone is nice about. Although when it comes to keeping track of those sales other retail associates can ring up those sales for themselves and take credit. The customer side of things is fine; I rarely had a problem with customers. My problem with the company was the way in which the scheduled work hours were distributed. I did pretty well in sales; averaging about $350-$500 in sales a shift. When most customers are only buying $65-$85 worth of merchandise for each transaction my swiftly sales were solid. However when I was hired I was promised 25-35 hours a week. Due to other retails associates no meeting a daily sale plan my shifts were cut down to 10-15 hours a week and I had to quit.
good breaks, %40 employee discount
never enough staff, will have shifts canceled or cut
Sales Associate (Former Employee) – Peoria, AZ – July 9, 2017
I enjoyed my time at Torrid for the most part. It was amazing to see plus size women come in not knowing what they wanted, and having them leave feeling confident in themselves and loving the items that they bought. The job was amazing, it was not to hard to learn everything. The only downfall of working there was the staff that I personally worked with. Some of my coworkers were amazing and we got along fantastically! But there were a few individuals that were not the most polite people I have met. But overall, working for Torrid was a great experience!
Great people but to much volume of work for little pay
Sales Associate (Current Employee) – North Olmsted, OH – July 3, 2017
I loved working with people and my managers were great but hours are all over the place. 20hrs at 8.75 is only 176 for the week not enough to get by. I have a family to support and unless you are at the top of the food change you can not do that at Torrid
Sales Associate (Former Employee) – Portland, OR – July 1, 2017
If you want hours or respect standing on the street with a sign would get you more money and respect then this job. The management sucked, the customers were rude, and the goals and hours for this job were unreasonable
Torrid is an amazing company to work for as long as you are not expecting to get a lot of hours. I typically only get about 3-9 hours a week and that's barely enough to get me by. The managers are amazing, they treat you like family but also make sure you are doing your tasks correctly, your coworkers will be your best friends as long as you personalities mesh. The hardest part of the job is honestly making sure that every customer feels like they matter, you have to create that atmosphere. The most enjoyable part is the people you work with like I said they are like family. Great company to work for as long as you are not looking for more than 9 hours a week.
I enjoy working at Torrid, I feel like I have an impact on customer's lives every day, it's overall a wonderful company to work for. I would always return to work here just because of how we have a personalized customer service (something you really can't find in many stores.) I've learned so much in the 2 years I've been with Torrid, I plan to use those skills in both my professional and personal life.
40-50% off discount, flexible schedule, benefits..
Sales Associate (Former Employee) – National City, CA – June 21, 2017
Torrid is the best place to work when you want to practice retail and customer service skills. One on one interaction with customers and providing high quality service. The employee discount is a major plus to look good for the company.
Sales Associate (Former Employee) – Portland, OR – June 21, 2017
I didn't work for this company for very long but it wasn't because I was treated poorly, I just got another job with better pay and on my career path. I enjoyed the people I worked with and loved the customer base, for the most part. I didn't attempt to advance in the company so I don't know if there are prospects.
I was hired as a sales associate, part time. My thought was that the least amount of hours available to part time employers was 8hrs/week. Well, at Torrid I got 3hrs/week quite often. Which at $10/hr barely covered the gas to get to and from the store from my house. When I was actually working, it was great. Nice people, fun atmosphere, great employee discount. BUT the fact is that my shifts were constantly being cut, because there was "nothing for me to do". I would get phone calls on the days I was scheduled to work, telling me not to come in because there was nothing to do. The problem is that there are SO MANY employees for such a tiny store, that stuff literally gets done AHEAD of schedule, and the hours are so tight that people get shifts cut constantly.
Discount, nice people, fun easy job
No hours available, shifts get cut when you do get hours
Torrid by far is the best retail job I have ever had. The work environment is very friendly and we all feel like a family. The employees do get a 40% discount and occasionally 50% discount on employee weekend. The only fault within the company is the if you are anything less than a full time manager, you cannot make a living for yourself. Sales associates receive less than 10 hours a week most the time making less than $10 an hour even though we sell $60 jeans. Though this isn't a job to pay the bills, it is a great environment.
Sales Associate (Former Employee) – Milwaukee, WI – June 15, 2017
A typical day at Torrid consisted of performing various tasks and assignments within your given shift.Tasks included maintaining the look of the store, answering customers' questions or concerns, up-selling merchandise, informing customers about the Torrid Insider and Torrid Credit Card, and overall making the store a warm, welcoming place that customers will want to come back to.
The most enjoyable part of this job was interacting with the customers and helping them feel confident in themselves once again. Part of our mission at Torrid was to make the customers feel confident in themselves. The most difficult part was trying to do that when you yourself didn't feel confident and upbeat that day.
Great employee discounts, fast-paced environment, fun workplace, amazing coworkers
Minimal work hours given despite availability, many days go by understaffed, lots of shifts get cut
Assistant Manager (Former Employee) – White Plains, NY – June 15, 2017
again i think it is silly to write a review about a job that i had over 7 years ago. i left this job and found a new one for a reason. i think the most recent job is the only one that should be reviewed.