Tory Burch Employee Reviews in United States

Found 54 reviews matching the search
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Retail Corporate, dramatic Reduction 4QFY15 - Present
Sr. IT Architect (Former Employee) –  350 Hudson, 5FLR, New York, NY 10014April 13, 2016
My first year, I'd consulted through a W2 recruiter.
The second year, I was persuaded to join full time,
The third year, I was allowed 401K with 100% vestment to 5%, plus 125% of my bonus, having exceeded performance.
At the end of the third year 12/31/15, there were a bunch of layoffs in the IT and Finance space.

My department, IT Solutions Architecture, all three staff eventually were completely laid off, by 12/31/16. The work and operations were left with Operations and vendor SOW's, and projects had already been frozen on 11/15/15, do to the holiday retail IT freeze.

Retail sales as a whole became flat in FY15, and were not healed during the holiday season. In fact retail sales continue to be flat, as earnings season reports 1QFY16, and the outlook for 2QFY16 in unlikely for growth or EBITA improvement.

The IT technology was cutting edge, operating across several cloud solutions, globally, werein I was the IT Architect for each solution.
Pros
State of the Art Technology Deployment, Casual dress, Summer 1/2 Fridays.
Cons
Job security, even at the exceeds expectations level, isn't there.
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Seasonal Position
Meet daily sales goals and quotas per week (Former Employee) –  City of Sunrise, FLApril 3, 2016
♣ Flexed between being part of the sales team and store support
♣ Focused on sales goal on a daily basis
♣ Meet daily sales goals and quotas per week
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Productive and Busy
Customer Service Representative (Former Employee) –  Monroe TownshipMarch 26, 2016
Experienced Customer Service Representative Professional (CSR) with exceptional analytical, technical and communication skills. Ensure client retention and client satisfaction relevant to the Wholesale Merchandising Industry. Proficient in operating Manhattan Warehouse Management System (WMS), Java, AS/400, SAP, Microsoft Office; Word, Excel, and Outlook.
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Great Retail Opportunity
Stock Associate (Former Employee) –  Washington, DCMarch 14, 2016
It's a great company, with great benefits. The scheduling is typical retail hours and scheduling. Management treats you like family and the advancement opportunities are available if you want to move up. The hardest part about the job for me was the fluctuating schedule and working most weekends.
Pros
Provided wardrobe, employee discount, holiday perks (gifts, treats)
Cons
Scheduling, no job security
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producive work enviornment
Shipping/Receiving/Hilo Driver (Former Employee) –  Cranbury, NJFebruary 25, 2016
on a regular basis we were always busy due to the fact that the units were highly sold on the stores therefore on a slow day we would all have a meeting team up and assist the departments that would need assistance in order to keep up the production.
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Great place to work with the right people.
Support Associate (Former Employee) –  Orlando, FLFebruary 17, 2016
Great place to work with exceptional starting pay for associates. unfortunately raises are hard to come by and even if you do get one, its minor. A few managers are terrible and just dont know how to manage people and others are amazing.
Pros
Starting Pay, Great atmosphere
Cons
No raises, hard work does not receive reward
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Productive environment with room for growth
Sales Lead/ Brand Training Ambassador (Current Employee) –  San Francisco, CAJanuary 25, 2016
Company values integrity and kindness. Aesthetics are based on Founders travels and inspirations. Great environment for growth and development.
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Good Place
SAP FICO Consultant (Current Employee) –  New York, NYJanuary 25, 2016
Very good place to work.
Tory Burch is an American lifestyle brand that embodies the personal style and sensibility of its Chairman, CEO and Designer, Tory Burch. The collection, known for color, print and eclectic details, includes ready-to-wear, shoes, handbags, accessories, beauty, home and watches. Art, music, travel, interiors and the designer’s own stylish parents are inspirations for the collection
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Company Steadily Declining
Sales (Former Employee) –  Las Vegas, NVJanuary 21, 2016
Tory Burch is your typical retail store run out of New York with executives that are out of touch with markets other than in New York. They expanded too fast, invested in worthless technology (clientbook/mobile check out) but failed to upgrade the infrastructure to make these useful.

The store managers are not allowed to make decisions on their own to improve business, only to be micro managed by "market managers" who serve no purpose. Over the last few years, Tory has taken away the perks that made it a great place to work. More than likely it was the brutal senior management who has done this rather than Tory herself, in order to squeeze every dime possible out of the clients. This has in turn created an increasingly unmotivated staff and lowered morale to an all time low. Every new policy is created to take something away from the staff, never adding a benefit.

The company always focuses on the negative aspects of the business in morning chat ins and sales meetings. Never celebrating "the positives or wins". In my opinion, the company has turned its focus on outlet selling and not its full priced boutiques,
Pros
relaxed environment
Cons
market managers
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Jacks of all trades
Sales Support (Current Employee) –  Costa Mesa, CAJanuary 20, 2016
Being back of house you do anything to everything.
Sales, replenish of items, handling money,customer issues, Training(if requested by manager) and more.
Multitasking is a must there are people over the phone and im person will you deal with at once.
Having great patience and problem solving skills to help mostly with phone customers.
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Productive and entertaining work enviornment
Operations Manager/Sales Associate (Former Employee) –  East Hampton, NYJanuary 12, 2016
Great work environment, with a good group of people all of whom pulled their own weight. Everyone worked well together and all tasks got accomplished in a timely fashion. The hardest part of the job was inventory reload, or inventory dumping, which required a whole lot of scanning items into the system while carefully handling and packaging all inventory. Our group was cohesive so there was rarely any issues within the workplace which made it the most enjoyable part of the job.
Pros
Manager and I became close friends
Cons
Womens products are difficult to deal with
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cool place to work
Stock Associate (Former Employee) –  Rosemont, ILJanuary 8, 2016
liked working there nice job Great Customer Service, Stock Associate, Great Management really really enjoyed working for a great company like this
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Great opportunity
business intelligence analyst (Former Employee) –  New York, NYJanuary 6, 2016
Tory Burch gave me a chance to start a new career. The work was challenging and new every day. While their culture was a bit lacking, there was a good sense of friendship among the co-workers.
Pros
Culture of innovation
Cons
Tiered treatment of consultants and employees.
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Right place to learn more.
Sr. Quality Analyst (Current Employee) –  New York, NYNovember 18, 2015
More employee friendly environment to learn new skills, know new issues. Team work is so friendly. The most enjoyable part of the job is flexible time to work.
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Tory Burch work day
Customer Service Representative (Former Employee) –  Paramus, NJNovember 15, 2015
Tension- free work place with a content flow of work to be done during the holiday season. Had to be quick on your feet and patient with all customers. Enjoyed working with a great staff and organized management.
Pros
Discounts
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Newer Company and Still Learning About Business Practices
manager (Current Employee) –  FloridaNovember 9, 2015
Everyone is nice, but they have a hard time holding people accountable at the end of the day. The HR team is not available and often distant to any issues that arise. Forget about any holidays off as they are firm on all managers working each holiday during the year including weekends. Corporate communication has a lot of grey areas and they often tell you there is no answer to be had. They provide clothing to the employees which is a great highlight, and the discount has advantages.
Pros
uniform, discount, pay
Cons
healthcare, corporate communication, work life balance
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Strong Team
Ops Manager / Coordinator (Former Employee) –  palo altoOctober 19, 2015
Overall, its was a lot of hard work to do only because we were short staffed. I wasn't only the Ops Mang. but was a sales associate, always on the floor ready to help customers.. As far as my own role, I would have to put things aside. Thankfully had a great strong team to help out in the back to finish up any work that wasn't done. Mornings were a great time for me because it would be a slow morning.
Pros
Welcoming Team, Organized and Neat BOH
Cons
Short Staffed, Developing Brand
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Extremely fun place to work as a team
Sales supervisor (Former Employee) –  New york,N.Y or short hills mall,New jerseyAugust 16, 2015
In today's fashion world and competetivess,it's extremely import to work as a team,with all departments of quality,design,sales and marketing,public relations,press,publicist,online marketing and efficient shipping.Tory Burch has established a brand in the high fashion arena and command a very good rating among their customers.
Pros
Free lunch time to read energise
Cons
Health care
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Managment is the issue
Operations Coordinator (Former Employee) –  Mclean, VAJuly 24, 2015
I don't want anyone to get the wrong idea here, I think Tory Burch could be a great place to work if you get in with a store that has a management team that loves their job. Otherwise it is a very stressful work environment.
Pros
You get a great discount
Cons
Everything else
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Great place to work
Technical Engineer (Current Employee) –  New York, NYJuly 14, 2015
Awesome work force, the team is very hard working and helpful.
They are willing to help you any why. The people love what they do there.
Pros
good pay
Cons
contract
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4.0
Based on 60 reviews
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