Toshiba Business Solutions Employee Reviews

Found 127 reviews matching the search
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Worked with Sales/Training/Marketing areas
Executive Assistant-VP of Sales/Training (Former Employee) –  Tamarac, FLOctober 4, 2016
Starts early which I enjoy.
Sales, commissions and promotional assignments
Training manuals and flyers
Assist inTraining
Monthly Sales Meetings-Presentations/Rewards
Variety of reports in Excel/PowerPoint/Word for Sales and Training
Practice Six Sigma guidelines
Gallup Committee Chairperson
Co-workers great - all hard workers, organized and dedicated
Most enjoyable- those I worked with with variety of assignments
Pros
Great hours - 7:30-4:30, Salary, and Office Culture
Cons
Lay-offs
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Great First Sales job out of college
ACCOUNT EXECUTIVE (Former Employee) –  Greenville, SCJanuary 4, 2017
Selling Copier Equipment was a great first sales job out of college. Making 25-30 cold calls a day in my territory and being told "no" on 20 of the 25 cold calls is a real skin "thickener". Great comradery among the sales team. Morning meetings at 7:30 everyday including role playing demonstrations on the copiers. The base salary was low, but he benefits were good, and commission potential was excellent.
Pros
great bonus structure
Cons
low base salary
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Great people, enjoyable work atmosphere
Copier Repair Technician (Former Employee) –  King of Prussia, PADecember 14, 2016
Overall, Toshiba is a great place to work, especially if you like to learn. It is very hands on and offers good pay and benefits, and also paid holidays.
Pros
Holidays off, overtime eligible, great atmosphere
Cons
Not much room for advancement
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Good compensation
Sales Representative (Current Employee) –  Boston, MAOctober 1, 2016
Good place to work with fair compensation. Territory split well with quality leads. Management is supportive. Benefits are comprehensive. Opportunities for bonuses are good.
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Sketchy future
Corporate (Current Employee) –  Irvine, CAApril 15, 2016
Don't be surprised if this company is sold off in the next round of restructuring due to the global accounting scandal. Several Toshiba subsidiaries are currently under a US Dept of Justice probe, though the specific entities have not been identified. There is considerable internal chaos and infighting among middle and upper management. Employees are to be seen and not heard.
Pros
Unconventional perks like concerts, golf tornaments, etc.
Cons
Long hours, management culture, lies about benefits to get you in the door, financially unstable parent companies, and much more
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International company
Customer Service and Meter Coordinator (Former Employee) –  King of Prussia, PAJuly 30, 2016
International company, with potential for growth. Interested in new ideas for charity drives. Hired as a temporary worker and after a few months promoted to full time permanent worker.
Pros
Great benefits
Cons
Turnover of management
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toshiba business solutions
Dispatcher- Service dispatcher (Current Employee) –  San Ramon, CASeptember 19, 2016
this is an okay company to work for. Pay sucks but benefits area good. I would not recommend anyone to work here. Its very fast paced your are always busy.
Pros
good schedule
Cons
pay sucks
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Solid Company
Business Solutions Consultant (Former Employee) –  Atlanta, GAJuly 18, 2016
Great B2B growth environment. One of the best places to hone your skills selling capital equipment. It is also a excellent place to be able to sell software and solutions.
Pros
Solid Debt to profit ratio and decent benefits
Cons
dying market and lower margins
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Fellow employees are good
Service Supervisor (Current Employee) –  Morrisville, NCJune 22, 2016
Co-workers make this a good place to be employed. Customers can be very friendly and fun to work with. Benefits are good.
Pros
Employees
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Outside Sales: only hunters need apply
Account Executive (Former Employee) –  Wilmington, MAApril 16, 2016
This is a great opportunity if you are ready to work 60+ hours a week; nights, weekends and holidays to prepare for strong phone appointment setting 2 days a week for three days of face time with prospects. You will prepare all administrative work after prime selling hours (which are 9-4). The 5 week training schedule is obscure and not completely relevant to your daily requirements, but there are some good points to gain from it.

Compensation is fair and you're expected to reach your goals within 3-4 months of hire. The honeymoon is over after 12 months. Then you better be atleast 80% of goal.

First year earnings with no outside sales experience (if you survive) is $45-55,000. Aggressive, experienced phone appointment setters can do better, $55-60,00 in the first year, but that's rare.

Turnover is very high. 70% of the people from your training class will be gone within 6 months. Then only one or two will survive another year.

Industry is Flat, more focus is on selling third party software. Hardware is outdated and not best in class.
Pros
Earning potential can be good for the few that survive., Great place to learn about how other businesses function.
Cons
Can be a grueling work load., Stressful., Not always fun., Must cold call prospect outside regardless of weather conditions., High Turnover!
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Great place to work 10+ years ago
Vice President & General Manager (Former Employee) –  AnonymousSeptember 25, 2016
Culture has changed for the worse. We once had a family, a tight knit group of hard working employees that loved working together. Decisions starting being made from other locations and slowly are driving it into the ground. Basic decisions starting being made from a different market that killed the spirit and knowledge of how the culture was established. Keeping the culture of any good team is vital and Toshiba lost that.

Toshiba is not doing well, so even if YOU have a great year, they will try to cut YOUR pay in order to help THEM out.
Pros
Still a few good people left
Cons
A few people you can't trust, even in HR
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Good work environment
Account Executive/Sales (Former Employee) –  Tamarac, FLDecember 15, 2016
Great place to work, great people. Management was exceptional. Work environment was great, clean and safe. Community minded and willing to give back through various charitable organizations.
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Good products, so-so communication
Senior Account Executive (Current Employee) –  New York, NYDecember 21, 2016
Terrific group of colleagues with a supportive environment. Communication could be better. Management has improved the company over the past few years.
Pros
Helpful staff
Cons
Poor communication
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Friendly culture
Solutions Consultant (Current Employee) –  Orlando, FLAugust 28, 2016
It's a great place to learn professional and personal development skills. Your potential and ability to succeed is set by your determination. And they support work/life balance.
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Over worked and under paid
Customer Service Rep (Former Employee) –  Greenville, SCAugust 17, 2016
Company is expanding which calls for more on the admin group,a/r dept,service tech but will not hire more help,company could be a success if they worked as a team and got better management in place that are professional and care about the team as well
Pros
Account Exec are the only ones that make the money
Cons
poor management, heavy work load, low pay, major turn over, no room for growth
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Good training
Solutions Consultant (Former Employee) –  Greenville, NCNovember 11, 2016
Not a good company to work for locally. While training was adequate however they currently have poor management practices.
and lack support, which result in also high turnover ratio.
Pros
good training
Cons
lack support and proper management
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Friendly coworkers
Account Executive (Former Employee) –  Sacramento, CAJanuary 5, 2017
Friendly and helpful coworkers but lack of support from upper leadership. This was not because they dont want to but they are constantly being pulled in 10 different directions which doesnt free up time for your development.
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Tough days with no commission
Account Executive/Sales (Current Employee) –  Foxborough, MAJanuary 3, 2017
Toshiba is a tough place to work. Tons of turn over and co workers not abiding by the terriroty lines. For commercial reps, the one or tow machine deals you make no money. Working for toshiba is like going to a gun fight with knives
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Trained customers on copiers
Customer Service Representative (Former Employee) –  Charlotte, NCJanuary 10, 2016
Good company. Not to mention the benefits and work environment. I enjoyed my time there. Trained customer on use of copiers and software.
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Great Place to Start Out
Field Service Engineer (Former Employee) –  Pittsburgh, PAJune 18, 2015
The overall business model for the techs allows for a great work/life balance, you have complete autonomy, and everyone is willing to help a new guy. The management works very closely with their guys and specifically my manager was an exceptional person to work with and for. The overall experience was one of a kind.
Pros
Management, freedom, lack of boring assignments, saw new places daily.
Cons
Wages were stagnant due to overseas corporate rulers, use of personal vehicle with minimal compensation (also due to corporate)
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Overall rating

3.6
Based on 137 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.4
Job Security/Advancement
2.9
Management
3.2
Culture
3.2