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Total Outsourced Systems, Inc

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3 reviews

About Total Outsourced Systems, Inc

Total Outsourced Systems Inc (www.tosystems.com) specializes in Right ChannelingSM, a proven methodology designed to optimize customer contact solutions and ensure that companies make informed choices for multi-channel communication that support their business goals and customer expectations. We offer outsourced customer contact services designed to – more... optimize the way companies interact with their customers to enhance brand loyalty, improve customer satisfaction, drive business initiatives and reduce service costs. Through our proprietary Customer Choice PlatformSM, we offer comprehensive professional services and customer interaction tools for customer acquisition, customer service and technical support. Companies can select communication channels from a range of integrated live support and web-enabled self-help applications that combine voice, chat, email and web forums.

Founded in 1986 as an IT services company, TOS has evolved into a contact center services and solutions provider delivering customer contact solutions to industry-leading clients worldwide, including Overstock.com, McAfee, Inc., Philips Consumer Electronics, Thomson (RCA), Aon Warranty Group, and Logitech International. – lessMore from ZoomInfo »

Total Outsourced Systems, Inc Employer Reviews

Technical Support/ Customer Service Rep (Former Employee), Raleigh, NCJune 2, 2014
Technical Support Specialist (Tier 2) (Former Employee), Raleigh, NCMarch 15, 2013
Human Resources & Training Director (Former Employee), Raleigh, NCJuly 6, 2012

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Working at Total Outsourced Systems, Inc