Advanced Data Entry Professional
Total Outsourced Systems, Inc - Raleigh, NC

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Total Outsourced Systems, Inc. has an immediate need for Advanced Data Entry Professionals. Candidates must meet all of the qualifications and will be contacted based on credentials.

Main Job Tasks and Responsibilities

  • Serve as the primary contact for specific customer accounts for all pre-order activities related to order fulfillment
  • Process customer orders in an accurate and timely manner. Communicate the status of orders to customers throughout the entire order fulfillment process verify data and correct data where necessary
  • Services customers in a proactive manner and resolve challenges which may disrupt the order fulfillment process. Analyze problems, recommend and coordinate resolutions to working closely with Sales and Customers. Ensure customer order are effectively solved update data and delete unnecessary files
  • Achieve Key Performance Indicators: Order Management, Inquiry Management
  • Enter data from source documents into prescribed computer database, files and forms
  • Transcribe information into required electronic format
  • Check completed work for accuracy
  • Store completed documents in designated locations
  • Works with team members to insure that all orders are processed daily and calls are handled as a priority
  • Initiate process improvements to help streamline processes
  • Participate in a team environment
  • Responsible to stay current with Philips' products in order to understand the customers' needs and ensure quality service to customers
  • comply with data integrity and security policies
  • maintain own office equipment and stationery supplies

Education and Experience

  • College Graduate preferred but not required
  • High level of PC skills (Microsoft Office-Excel, Word, SAP; and various other applications)
  • Proficient in relevant computer applications such as MS Office
  • Accurate keyboard skills and proven ability to enter data at the required speed
  • Knowledge of correct spelling, grammar and punctuation
  • Knowledge of clerical and administrative procedures

Salary

  • $11.00 per hour

Hours of Operation

  • Monday - Friday 8:30am - 7:00pm (various schedules available)

About this company
3 reviews
Total Outsourced Systems Inc (www.tosystems.com) specializes in Right ChannelingSM, a proven methodology designed to optimize customer...