I would come into work with at least 50 cross referenced leads to call. Before I could do that I had to make sure my current clients shipments were on track for delivery at the appointed time(s). After, I checked on all my shipments on the road I would then start dispatching drivers I had on loads for the current day(sometimes in reverse depending on when the loads were supposed ti pick up or deliver).
I learned proactive communication is a must in this business as well as competitive rates. My co-workers and I got along great which is why I hated leaving this position but the management and balance between my personal life and business took a big hit.
I am ready for a career in which I can prove my worthiness. All I ask is your consideration and an interview. Contact me anytime. Thanks in advance for your consideration.
Great company culture, good place for fresh grads to get a taste of inside sales. Management is great, training is great, but the characters you have to work with on a day to day basis will test your patience. New account executives are constantly getting fired for not hitting numbers or making 100+ outbound cold calls a day. Seasoned account executives were always quitting because they were finding better jobs. If you need a job and a steady paycheck for six months i would definitely pursue this company.
Great amount of opportunity, made if fun for the employees
Logistics Account Executive (Current Employee) – St. Louis, MO – October 26, 2015
Overall TQL is a great place to work, they give you good benefits, and a decent base pay, while also trying to make a difficult job, fun. It's a great job for those just beginning their careers in the working world.
The Logistics Account Executive is the most numerous job position at Total Quality Logistics, and is at the core of the company. TQL is a third-party logistics provider sales machine. As an Account Executive, it is your task to prospect for clientele (via the phone), build and maintain client relationships, and ensure quality freight transportation around the clock. The company gives you a two-week crash course on the trucking industry, and then attaches you to a stable account as a trainee for a long six months. During this time, the trainee is virtually expected to figure it all out on his own, while constantly having to meet the demands on the sales account he/she is attached too. The demands in this type of industry change at the drop of a hat, and nothing is ever certain. The career direction, or lack of a career direction, for the account executive is to take on ever increasing responsibilities (such as becoming a "Saturday Group Leader") without any increase in pay or authority to show for it. The promotion track here would be straight to management, something that ultimately rests upon survivability in the account executive role, and eventual favorability from existing management. This is not a job I would recommend for someone who is career-oriented, nor for the faint-hearted. With that said, however, if you are willing to endure and happen to land a lucky client, you are all set.
Over-time without compensation, no sense of job stability, poor training
I set in front of a computer all day, while talking to truck drivers. I team them up with brokers that have loads that fit the requirements that the truckers have (ei certain types of equipment, states to states they like, that sort of thing). Coworkers are friendly and very talkative.The hardest part of the job is a the lunch break schedule, either take an hour lunch and no breaks or get two 15 min breaks no lunch during a 9 hr work day. The drivers that call in are what make the job so great though, you'll get the ones that just wanna talk and you'll get to learn about their lives. Its interesting.
Account Executive (Former Employee) – Denver, CO – October 14, 2015
I worked at TQHELL for 11 months, in my honest opinion, it was a waste. High daily expectations, difficult to make commission, lots and lots of office politics and "red tape". A hiring mill - I saw an avg of 90% turn over. Poor corporate prospecting policy makes finding business difficult and frustrating. Did not provide parking for a downtown Denver office, where it snows 4-5 months a year.
cool offices, freedom with schedule, pingpong table?
Logistics Account Executive (Current Employee) – Chicago, IL – October 13, 2015
At TQL I made a set number of calls to prospects and clients to review their logistics system and management. There are set quotas to hit each week and compensation is directly tied to the revenue brought in.
Assist Customers and Carriers (Current Employee) – Milford, OH – October 7, 2015
Open for internal advancement, get to speak with lots of different people through out the day, you learn how to multi-task more productively. Management is there when needed, for anything, always willing to help. Co-workers add to the team, assist each other when able. The hardest part of the job would be they is nothing really that hard, at times you get a difficult caller. Most enjoyable part of the job is set schedules, you always know when you work, makes for easier planning, you already know what days you will always have off.
Friendly atmosphere with young colleagues, and high earning potential
Logistics Account Executive (Current Employee) – Lexington, KY – October 5, 2015
Great first job. You will learn a lot of valuable skills that will help you down the road in your career. The market is becoming saturated. They will tell you that there is plenty of untapped potential. This is true in a sense, but they will give you flawed statistics to excite you as you first begin sales training. Definitely potential to make great money. All it takes is a strong work ethic and a little bit of luck.
Logistics Trainee (Former Employee) – Charlotte NC – September 30, 2015
They give you 35k base but after 6months they expect you to bring your own money in that you only get 25% of! Tough because they want you to do work even when you leave the job. Best thing about the job was no micro managing and beer drops. Itshigh turnover because of the stress they put you through.
Short breaks. No work life balance, They take 75% of your commission, and leave you 25%, haha The best business model EVER!!!, Have your employees work hard to bring in a large amount of money you dont have to pay them the base, salary but they get 75% of the commission, Hahaha I may have to start a business and use the same method, No wonder they became a billion dollar company so fast
National Account Executive (Former Employee) – Cincinnati, OH – September 25, 2015
At TQL they like to promote from within. Only problem is, just because someone is a good sales person, doesn't mean that they will make a good manager. It seemed like if you were a favorite, you could do no wrong, but if you weren't you were held to a different standard.
Logistics Account Executive (Current Employee) – Indianapolis, IN – September 17, 2015
I love the work atmosphere and they train you really well. The support network inside the Indianapolis office all the way through to every other office (there are 32 of them) is just amazing. Everyone is willing to help you.