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50 reviews

Total Quality Logistics Employer Reviews

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Compensation/Benefits
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Opportunity
Logistics Account Executive (Former Employee), Fort Lauderdale, FL – June 7, 2013
Pros: opportunity is endless
Cons: long hours, little pay, work saturdays.
The opportunity is endless and the people are amazing. You come in to work at 7:30 in the morning and stay until 6:30 PM. The first 4 months you are an assistant to a SR. broker. You learn the ins and outs of the logistics industry. After 4 months, you begin building your own book of business. Next, you will go through an 8 week sales training and will – more... be required to hit a sales revenue #, outbound phone call time and a specific # of phone calls daily/weekly to track your progress. It is imperative you hit your numbers. The hardest part of the job is earning consistent business from customers. The most enjoyable part of the job is the satisfaction that comes from closing accounts and earning business. – less
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Happy go lucky career - high turnonver rate - performance based no exceptions
Logistics Account Executive (Former Employee), Columbus, OH – June 4, 2013
Pros: you are you own boss, co- workers, friendly atmosphere, multiple office locations
Cons: pay, stress, being a quote on quote broker, dealing with constant issues
Typical day - 100 - 300 phone calls a day.
60-70 hours a week is what managers require you to work.

You are the middle man between customers and carriers (truck drivers) getting product deliveried to shippers and recievers across the United States and Canada.

Day in the life includes simple check calls, making sure loads are picked up on time and – more... deliveried safely. And of course prospecting trying to build your business by cold calling.
Co- workers are great. Good team atmosphere everyone wants everyone to succedd. (Ping pong table, foos ball, etc.)

Hardest part of the job - obtaining consistent freight // Customer's paying invoices on time / handling issues out of your control. I.E late trucks and damages.

Enjoyable parts = setting up new customers and making money. – less
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Good workplace
Logistics Account Executive (Former Employee), Cincinnati, OH – May 17, 2013
Pros: possibility of unlimited income
Cons: stressful, little home life
TQL provides all the tools needed to be successful. Unfortunately, the 4th and 1st quarters are the for prospecting new clients in the industry.
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Productive fun work environment with a ping pong table
Logistics Account Executive (Former Employee), Indianapolis, IN – May 7, 2013
Served as the liaison between customer, carrier, shipper, and receiver, ensuring that proper communication was maintained between all parties. Made up a 100 cold calls a day.
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Great company; tough industry.
Logistics Account Executive (Former Employee), Cincinnati, OH – April 29, 2013
Pros: uncapped earning potential, nice benefits, nice amenities.
Cons: high turnover
I believe that TQL is one of the best at what they do for a reason. Though I'm no longer an employee there, I can say that the culture that they try to foster is one of integrity and giving back to its employees. It's not a job for the faint at heart, but for those that dedicate the initial time and effort needed to succeed here, they'll be rewarded – more... nicely. – less
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Fun, Fast paced work environment
Logistics Account Executive (Former Employee), Milford, OH – April 24, 2013
Pros: knowledge that they teach you
Cons: stressfull job
Cold Calling
Everybody understands anything that you go through and management will do anything in their power to help you out.
Co-workers are like family
Hardest part of the job is balancing work and life
Most enjoyable is knowing that someone is always willing to help
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A very engaging workplace
Logistics Support (Current Employee), Milford, Ohio – April 18, 2013
A typical day at work is dealing with clients who are truck drivers. I contact them to see if there is any problems or they need anything from us. I deal with contracts that the customers and the brokers have made an agreement on. I am the after hours individual who makes sure that the customers job is proceeding without any problem.
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Solid overall sales environment
Logistics Account Executive (Former Employee), Cincinnati, OH – April 17, 2013
Your standard work day started at 7:45 and ended roughly around 5:45 each day. I learned valuable information on the transportation and logistics industry.
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Employees made the workplace enjoyable
Logistics Account Executive (Former Employee), Columbus, OH – April 16, 2013
Pros: free lunch sometimes, happy hours.
Cons: being treated differently if you were not an established broker.
-Typical day at work consisted of cold calling companies to gain their business. Selling the business that TQL could provide to them.
-Ive learned how to manage my own account and what needed to be done in order successfully run my own account.
-Management was a problem at times. Some managers are conflicting in how the office should be ran, it made – more... for hierarchy differences.
-Loved my co-workers. Mostly all the people there were always cheerful and willing to help at all times.
-Hardest part of the the job was not being able to control if you could be successful or not. New hires only average of 6 months working there.
-Most enjoyable part of the job was having co-workers that were willing to help you with problems they had encountered in the past. – less
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get out what you put in
Sales Team Leader (Current Employee), Columbus, OH – April 3, 2013
Pros: unlimited earning potential/uncapped commissions, great work atmosphere/culture, great entry level position with the possibility for advancement within tql, opportunity to relocate.
Cons: work/life balance is difficult the first year or so, you will be putting in a lot of hours at work if you want to get ahead of the rest of the pack, those that are looking for a 9-5 job are not cut out for this job, you will get calls at night and on the weekend (but generally can be handled within a minute or so), but you have to be accessable 24/7 to answer your phone.
TQL is a great place to work. I have had the opportunity to work at a few different locations of TQL (2 in Cincinnati and now in Columbus) and the 1 thing that is consistent across the board: the people that you work with and the environment that you work in are what make TQL a great place to work. This is a high stress job, with tight time constraints – more... and little praise from people outside of the office. Those that thrive under pressure and are able to put in a full day's work day in and day out will find success. For those that put in the effort and are able to grind it out, the avg salesperson typically earns close to 6-figures within 3-4 years on the job. – less
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Exciting faced paced place with great people
Account Executive (Former Employee), Cincinnati, OH – April 2, 2013
Make a million calls a day. Get your own customers and try to find the "big one"
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Good work environment
Logistics Account Executive (Current Employee), Cincinnati, OH – March 29, 2013
Pros: unlimited earning potential
Cons: job security
fast pace work
great co-workers
fun work outings
best resources for workers
everyone is very helpful
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Young, energetic environment with great people
Logistics Account Executive (Current Employee), Cincinnati, OH – March 28, 2013
Pros: great people, great environment, supportive staff
Cons: turnover %
I have learned very valuable skills required to be successful in a sales position. Management is very supportive and easy to work with. Co-works are just as supportive as well as young an energetic. I met a bunch of my better friends working this job.
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Not Bad
Full Time Internship (Former Employee), Cincinnati, OH – March 20, 2013
Pros: beer
Cons: lack of quality prospects
Good starting job fresh out of college and if you can get through the initial year and establish a sound book of business you will make money. However, the turnover rate and reputation of TQL has either discouraged new clients from linking up with any rep there or has made it impossible for any new rep to establish himself.
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Great place to gain experience
Logistics Account Executive (Current Employee), Tampa, FL – March 19, 2013
A typical day at work for this company usually starts around 7am and ends at 7pm.

At this company I learned a lot about transportation and logistics on a nationwide scale. I learned about all aspects of business such as sales, customer service, IT, accounting and a great deal about logistics.

Management for this company are previous transportation – more... brokers who excelled for long periods of time. They know what it is like to start at this position and what it takes to succeed.

The hardest part of the job is to not lose focus of meeting sales goals and to dedicate your life to the job.

The most enjoyable part of the job is to learn how America really moves....by the truckload. – less
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Fun work place with ping pong table.
Logistics Account Executive (Former Employee), Columbus, OH – March 8, 2013
Pros: opportunity to build your business and run it the way you see fit.
Cons: almost not time for a personal life.
All work with no play and almost not time for a personal life as you must be available to customers 24/7/365.
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TQL
Logistics Account Executive (Former Employee), Lexington, KY – March 7, 2013
I liked it a lot i learned a lot of great experiences with TQL.

lots of time involved

lots of experiences learned about professionalism
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Hard Work Pays Off
Sales Team Leader (Current Employee), Cincinnati, OH – March 7, 2013
Pros: unlimited pay check, the people, advancement opportunity
Cons: hours
This job requires a 100% commitment from yourself to give your all. It's challenging, it can be stressful, but the rewards over shadow all of it.

TQL promotes from within, so the opportunity for advancement is there. Also, the management all started from the ground up. They brokered for years, they know what it takes and how to help you get there.

Leaving – more... my previous job and coming here was the best decision I could have made. – less
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Great place to work
Sales Team Leader (Current Employee), Cincinnati, OH – February 26, 2013
Pros: high earning potential, friendly work atmosphere, and management flexibility.
Cons: hours
You get out of this job what you put in. If you work hard and put forth the effort you can be very successful at TQL. Sometimes this requires working outside of the 8-5 norm but if you are willing to put forth the effort your earning potential is endless and the reward is worth the sacrifice . TQL gives you everything you need to succeed when it comes – more... to technology and resources. It’s up to you to take advantage of it. They do not micromanage you, they give you the freedom to run your account and satisfy the particular needs of your customers. They also have create a friendly daily work environment between the employees to work in every day. I enjoy working here and encourage you to join the team. – less
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Great Work Place
Logistics Account Executive Broker (Former Employee), Chicago, IL – February 25, 2013
Pros: fun environment, fast pace, place to succeed
Cons: short break
Its a great place to work at this company is a place that works hard and plays harder. When working here you become part of a family that goes beyond the work place.
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About Total Quality Logistics

TQL was established in 1997 with a mission to exceed expectations with the best customer service in the industry. After just 11 – Read more

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