Spa Supervisor
Total Woman Gym + Spa - Encinitas, CA

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The Spa Supervisor position will be located in Encinitas or Mission Valley, CA. This position reports to the General Manager.

Please Apply To: https://home.eease.adp.com/recruit/?id=4283661

About This Opportunity
With your proven track-record of excellence in Spa Management, and passion for delivering the highest quality of service, as Spa Supervisor, you will lead your team of licensed technicians to achieve the Total Woman “5 Stars of Service”. By providing the latest in skin care products and techniques and with your attention to detail, you will mentor a team of talented technicians to pro-actively address the needs of their clients.

Our Mission To Our Members
Total Woman is dedicated to providing women with the opportunity they need to reach their personal health and wellness goals by offering the finest in Fitness Services, Skin and Body Care and Wellness Education. Our services are provided in a welcoming, nurturing and supportive atmosphere.

Job Description
Educate and recommend products and services to all your clients that will allow them to achieve their desired results. Additionally, you will provide information on current promotional items or services, and drive your team to achieve the sales
goal(s).

As the Spa Supervisor you will direct the overall operations and production of the Day Spa.

  • Staff your spa with talented technician; interview, train and conduct regular skills assessments
  • Assess, mentor, train and recognize a team of approximately 25 employees including Technicians, Customer Service Associates and Housekeepers
  • Organize and conduct training for staff to keep up-to-date with current trends
  • Organize and train your team to create and stage “promotional events” relating to Spa and Retail
  • Consistently meet Spa and Retail goals by managing the individual production of your team; drive team to exceed goals regularly
  • Accurately order Spa & Retail supplies and products; maintain accurate inventory control
  • Ensure ALL technicians maintain current California State License and take action when appropriate
  • Regularly monitor and prepare department payroll information to meet or exceed goals

Leadership Skills

  • Effectively communicate with clients and team in a positive and timely manner
  • Leadership skills to include: coaching and corrective action, development, goal setting, motivation, champion of change, delegating, timely feedback, solution minded, relationship building & collaboration, and influencing others
  • Personal Strategy Skills to include: taking ownership for own development and development of team, multi-tasking, resourcefulness, problem solving and creating an inclusive team
  • Flexibility in scheduling and ability to work in a fast paced environment
  • Ability to manage ones time and effectively organize, delegate and assign tasks
  • Ability to properly recruit, hire and correctly staff to meet the needs of the Day Spa
  • Ability to work under minimal supervisor and in the presence ambiguity

Requirements

  • Hold and maintain a current California State License in at least one of the following: Massage Therapy or an Esthetician strongly preferred
  • Current CPR Certification preferred
  • First Aid Certification preferred
  • Bachelor’s Degree (B.S.) from four-year college or university in an area closely related to health or fitness preferred
  • Training and experience in sales is preferred

Experience

  • Minimum 3-5 years Spa Management experience preferred
  • Minimum of 3-5 years Sales Experience preferred
  • Minimum of 3-5 year Technical Spa Experience required
  • Basic marketing and promotional skills
  • Must be proficient in Microsoft Word, Excel, and Outlook

Benefits
Employees receive one of the best earnings packages anywhere, including competitive pay, commission structure, flexible scheduling, training and development and a Free Club Membership. Eligible employees can take advantage of Medical, Dental and Vision plans. Total Woman is an Equal Employment Opportunity Employer and is a drug-free workplace.

Please Apply To: https://home.eease.adp.com/recruit/?id=4283661


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