About TouchCommerce, Inc.
TouchCommerce is a leading provider of Online Interaction Optimization Solutions. Combining best-in-class real time customer analytics and live interaction technology with our program optimization services, we enable sales and care chat agents to significantly increase online customer conversion and satisfaction on a pay-for-performance basis.
With – more... our proprietary technology and RightTouch™ customer profiling and targeting, TouchCommerce delivers:
Increased overall site conversion by an average of 20% within 90 days of launch
Increased order value by an average of 10% on orders we facilitate
Reduced abandonment by an average of 50% or more on critical pages
Increased online customer satisfaction
85% of visitors who use TouchCommerce solution are extremely or very satisfied
91% of visitors who use TouchCommerce solution would recommend it to a friend
Decreased costs through optimizing the online sales mix, deflecting call center traffic, and reducing return rates – less – More from ZoomInfo »
TouchCommerce, Inc. Employer Reviews
Working at TouchCommerce, Inc.
