TouchCommerce, Inc. Employee Reviews

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Fun Place to work
Sales Operations Analyst/Manager (Former Employee) –  Agoura Hills, CAJanuary 30, 2017
Great place to work to learn about digital marketing. They are growing everyday and have recently been acquired by Nuance. Most upper management have been there 10+ years.
Pros
Casual
Cons
High turnover of chat agents
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Mediocre Place To Work
Senior Software Engineer (Former Employee) –  Agoura HillsSeptember 28, 2015
There is absolutely nothing good to say about working at TouchCommerce. Employees constantly argue with one another, management is absolutely horrid and salaries are below the industry standard. Benefits are seriously lacking also.
Cons
Just about everything is wrong with this company.
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Horrible place to work!
Manager (Former Employee) –  Agoura Hills, CaSeptember 3, 2015
Terrible culture, upper management treats the rest of the employees very poorly and looks down on them. They are just blatantly rude and arrogant. The services provided have not evolved much over the years and advancement and growth opportunities are pretty much non existent. Absolutely nothing positive to say about this company.
Pros
Nothing
Cons
Rude, arrogant upper management with bad attitudes
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Unorganized company with bad culture
Senior Software Engineer (Current Employee) –  Agoura Hills, CAJune 14, 2015
This company is the most disorganized that I've ever worked for. There is no structure and employees are never given any clear direction on how to do their jobs. Project deadlines are rarely met and clients are always complaining about the poor work that is delivered to them. The TouchCommerce executive team isn't interested in improving working conditions and morale continues to suffer amongst the employees.
Pros
Workout room
Cons
Poor benefits, disorganized structure
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Terrible Work Environment
Sr. Analytics Engineer (Current Employee) –  Agoura HillsMay 20, 2015
TouchCommerce is probably the last place any skilled employee would ever want to work at. The company prides itself on treating its employees like second-class citizens and does not give them the opportunities to grow or further their careers.

Upper management and C-level execs are despicable and often show blatant disrepect to the employees. Salaries are below market average and bonuses/raises are non-existent. Benefits are awful and employees are forced to pay most medical/dental out of pocket.

Prospective employees should strongly consider working at many of the other rapidly growing companies in the LA area and stay far away from this one!
Pros
Free water and coffee
Cons
Just about everything. Terrible management and no job growth.
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Leading innovator in custom online engagement solutions.
Accounting Manager/Controller (Current Employee) –  Agoura Hills, CASeptember 16, 2014
TouchCommerce is a exciting innovative online engagement solutions company. A diverse and talented staff continually pushes the edge in new and innovative technology as it pertains companies online eCommerce solutions. A typical days includes interfacing with software developers creating new and fascinating code as well as working with implementation specialists who get companies up and running utilizing the companies proprietary software. Executive team is comprised on industry leaders in their positions who help promote a fantastic work environment.
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Overall rating

1.9
Based on 7 reviews
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Ratings by category

Work/Life Balance
2.0
Compensation/Benefits
2.0
Job Security/Advancement
1.9
Management
1.9
Culture
1.9

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