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Touchpoint Solutions
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7 reviews

Touchpoint Solutions Employer Reviews

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inside sales where you virtually spoke with doctors throughout the country
Professional Sales Representative (Current Employee), Philadelphia, PAMarch 12, 2014
the position as a inside rep for large pharma companies makes sense being you cover larger territories and have more time with doctors as opposed to in office visits. however, doctors seem to still appreciate the face o face meetings with reps as well. If both inside and outside sales teams can work together, it could prove to be beneficial for pharma – more... companies in the future. – less
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A lot of outbound calling
Pharmaceutical Call Representative (Former Employee), Yardley, PADecember 20, 2013
A typical day at TouchPoint consisted of outbound calling and occasionally receiving inbound calls depending on your project. I have learned to become an expert in managing a lot of tasks at once. My supervisor was the BEST, but not all management was the same. I was very fortunate to have the gentleman that was my supervisor. He was a great team leader – more... and always wanted to succeed. He knew what he was talking about and was always updated with the latest on the job. My co-workers were great. There were quite a few people I was able to build strong relationships with, which is always a good thing. There really is nothing hard about this job. – less
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OK COMPANY TO WORK FOR
Customer Service Representative for AstraZeneca (Former Employee), EASTERN MASSJanuary 3, 2013
Pros: make my own schedule
Cons: did not keep promises
• Create and manage relationships with physicians and medical staff.
• Promote AZ brand products: Nexium, Crestor, Symbicort, Vimovo.
• Release samples as needed.
• Daily travel throughout Western and Central Massachusetts.
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It is a fine company, but it is still contract work. You don't know how long it will last
Publicist (Current Employee), Eastern WASeptember 25, 2012
Pros: good pay structure and very talented co-workers
Cons: contract work, little stability
The typical day is at least eight calls, maybe a lunch or breakfast with a high target office and some pharmacy calls. Driving distance per day ranged from 27 miles to 327.
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Nice place to work. Staff is friendly and very helpful.
In House Representative (Former Employee), Yardley, PAMay 9, 2012
I placed calls to clients to provide information and/or offer samples and entered necessary information into the system by performing accurate data entry functions. I also received incoming calls from clients to resolve problems. I learned a lot about medical terms and I was able to add to my customer service and call center experience. Management was – more... very helpful and respectful. Co-workers were also helpful, respectful, and very friendly. The hardest part of the job was memorizing the scripts. The most enjoyable part of the job was reaching my goals once the scripts were memorized. – less
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nice tidy work area
customer service rep/inside sales rep (Former Employee), Yardley, PAFebruary 22, 2012
Pros: bagel fridays
Cons: very short breaks
call center job, nothing like job description but overall a good place to work clean and have your own work work space. but on projects you have minimal instruction and get penilized for doing something that is not in the project details