Nice people to work with but management needs much improvement
Customer Service (Former Employee) – Laurel, MD – April 15, 2016
The credit union itself has great products and services and helpful people to work with, however, the culture there is bred on favoritism and racism. Those who are liked will receive all the help and motivation and mentoring they need to move up the ladder. Those who are not a favorite are often ostracized, made fun of, dumped on, demoted and ultimately let go, often with little to no warning. Some managers talk to certain employees with little to no respect, get bad mouthed behind their backs and often times, will throw a curse word around or two. Very unprofessional.
There is very little appreciation for new ideas being presented by some employees, while the favorite employees have their ideas accepted and they get moved up the corporate ladder, simply because they are not only bright but because they are smart enough to know whose rear end to kiss. If that is not your personality, then Tower may not be the best place for you.
Good products, services and benefits for employees
The culture is a bit to be desired