Internship program - should have been effectively planned
Corporate Marketing Intern (Former Employee) – New York, NY – September 1, 2014
They threw us into different departments. I was placed in the Marketing and Communications department. A typical day was editing and proofreading marketing materials to be posted on our website and/or sent to our agencies. Co-workers were extremely helpful. The most enjoyable part of the job was offering to help top-level management. Wasn't provided with enough responsibilities. Extremely unchallenging and dry.
Analyst (Former Employee) – New York, NY – August 17, 2014
Tower was a good workplace with a great amount of care paid to Sarbanes Oxley regulatory compliance. I learned a great deal about compliance processes and continued improving my skills at working effectively across diverse groups with different vested interests.
Support Analyst (Former Employee) – New York, NY – June 6, 2014
Tower Group Companies was a great exp for me to work at, got a lot of knowledge and understood how to work in a fast pace environment.. People were great and every work that was given to me I put in my 200% and challenging.. I hope to find something like this similar within my next job..
staff was great, and work was challenging but managed to complete with full dedication
Very productive, professional but enjoyable work environment
Underwriting Assistant II (Current Employee) – Williamsville, NY – April 7, 2014
Most of my work is time sensitive. Work needed to be prioritized on a daily basis. If an issue arises that needs immediate attention, I would handle and continue my daily work. Our managers are very talented and helpful individuals who are always willing to help. The hardest part of the job was trying to obtain information from agents. But for the most part they were very nice and easy to work with. I enjoyed every aspect of my job. Tower Group Companies was nothing but a positive place to work.
Company Functions/Donations to great organizations
PHS Support Analyst (Current Employee) – Jersey City, NJ – March 14, 2014
A typical day at work for me my day starts at 7:30 and ends at 4:00. Busy morning and some what busy afternoon. I've learned time management and productivity. My co-workers are amazing, couldnt ask for better. The hardest part for me is getting to work! My commute is over 1 hour. Very long day. The most enjoyable part is having a job to go to!
Customer Service Representative (Former Employee) – Raytown, MO – February 15, 2014
When i first started I enjoyed the job the most. I had good supervisors who were knowledgeable about their accounts and happy to help. I learned to be a very good phone representative, and quickly rose to elite status on several accounts, I unfortunately had several very bad supervisors who had little knowledge of their accounts and did not like the fact that I had more experience than them, unfortunately also one who was extremely prejudiced. I preferred when I was dedicated to one or 2 accounts, but towards the end of when i worked there i was thrown onto 5 additional accounts in the space of a month and was having to take calls for 7 companies at one time, switching between roughly 15 systems on the computer with my only indicator of call being the caller ID. I was denied advancement because I was told im "more valuable on the phone than as a lead" so I was placed in the difficult position of correcting the supervisors incorrect teaching of new hires, and several times being taken to account managers for this. For the most part I enjoyed the job, had many enjoyable co-workers.
Senior Litigation Casualty Adjuster (Current Employee) – Fort Lauderdale, FL – January 3, 2014
Poorly managed in all areas. Unrealistic auditing criteria created with inaccurate system data. Inappropriate reserving practices resulting in the company's current financial status and am best downrating
Field Claims Adjuster/Trainer (Current Employee) – Irvine, CA – December 5, 2013
Traveled daily to inspect property damages. Prepared estimates and corresponded daily with customers to resolve claims. Currently in management training and have trained and managed new employees. Was given full freedom to handle workload with little guidance from management. Challenges included strict guidelines, time management and file accuracy. Consistently ranked as a top employee.