Tower Loan recruits students from college or right out of college. They prey on young, educated, individuals who are looking for experience and a chance at a management position. They make it sound like you are going to move up if you work hard and put in the hours. This is NOT the case! Your success is entirely based on which office they decide to place you in. The bigger the office, the more loans you make, the less hours you put in. The smaller the office, the less loans you make, the more hours you put in. I went from working standard business hours 5.5 days a week, to working 6 days a week in a smaller office. I went from working with 6 other people, to an office by myself (once the cashier quit). I had to run an entire office on my own. Was responsible for opening procedures, making calls, closing loans, taking payments, and dealing with angry desperate customers every day. I was not allowed to leave for lunch or have a Saturday off. I even ended up working on Sundays during the holidays. Since you are salary, you do not get compensated for the long hours. The worse part of the job is the sexist supervisors who continuously call and stop by the office to threaten your job. "Didn't make any loans today? We can have someone in there on Monday to replace you." I also got threaten by customers who were angry at me for calling their homes and work more than once a day, which is standard procedure. When I finally had enough, it was a relief to leave.
No work/life balance. Inadequate supervisors. Low pay. Long hours.