Pros: ton of work and hours! free pop
I was hired on for Annual Enrollment 2015. I learned new skills during training, on the job training, and throughout my daily routine. My typical day at work was non-stop and I loved it. During Annual Enrollment I received hundreds of calls from employees of our clients. The types of calls I handled were to enroll the employee in benefits, payroll issues, online portal support, and Health & Welfare plan knowlege. The hardest part of my job was dealing with a Death notification call. These calls are tough, you must have compassion and sympathy for those are talking to, they just lost a loved one and have to call in to ask questions regarding the deceases' life insurance. The most enjoyable part of my job was the people I spoke with, the relationship with my co-workers/Managers, and our state-of-the-art facility.