Working with some of the finest.
Pros: team environment
Cons: long hours including overtime.
The most enjoyable part of the job was the people I worked with everyday. A team environment is encouraged and works well overall. Each person on my Team jumped in and helped whenever needed.
I learned it is important to pick my battles and have lots of grace for myself and others when it comes to working in a high paced stressful job. Decisions are made quickly and with little or no time to reflect or process. It is always easier to sit back and critique after the fact...which is not always helpful.
The work flow is fluid and something different every day. I enjoyed dealing with the challenges both over the radio and over the telephone. We encounter the public, usually not in their finest hour, and it becomes our job to be the voice of reason in their time of crisis.