Dock Lead Manager (Former Employee) – Cleveland, OH – June 13, 2016
Steady work very fast pasted and your always moving. The company is large and all over the country so sometimes if you had a issue it took awhile to get handled but it would get taken care of at some point.
Receptionist, Sales assistant, customer service (Former Employee) – Grand Rapids, MI – March 29, 2016
When I started working here, I was going through a career change. I was able to work some different positions, so I gained a lot of experience in a short time. Although I got along with everyone, I felt that some management played favorites with other employees and not all employees were treated equally.
Towne Air was seen by freight forwarders as a viable competitor to Forward Air and it is tragic that they eventually went out of business.
Account Executive (Former Employee) – San Francisco, CA – March 17, 2016
A typical day started by checking service issues on the website and relating those that applied to my customers. It was also crucial to check emails and provide answers to internal and external customers. When possible, I personally provided rate quotes and addressed administrative issues. I usually had at least three appointments a day, including some customer lunches. Even though I checked emails throughout the day, I checked them again late in the evening to address any special service issues that some customers may need.
Building professional relationships with customers.
fast pace environment, kind coworkers, very unclean and cold in the winter.
Forklift Driver (Former Employee) – Elk Grove Village, IL – March 3, 2016
It is very dirty, so much, that the dust gets in your eyes while your driving. There is a constant layer of dust in the air and the whole place is covered in dust and grime. It's freezing in the winter and hot in the summer, and theres no time and a half for overtime. Other workers were nice. The work was relatively easy.
City Delivery Driver (Former Employee) – Brook Park, OH – February 10, 2016
Typical day involved local pickup and deliveries and occasionally out of town.I learned a lot about transporting hazardous materials,how to correctly secure freight for transport,and a lot of invaluable driving experience.I believe management did what they had to do,but myself and others were laid off due to financial difficulties the company went through.Due to my six month layoff, I lost my home and had to file bankruptcy.I was eventually brought back,but the damage had already been done.My co-workers were great.The hardest part of the job was driving in extreme weather conditions,snow,sleet,freezing rain,etc.The enjoyable part was picking up and delivering freight on time to the customers satisfaction.
Driver appreciation days, company picnics and outings, new equipment.
Director of Top Accounts (Current Employee) – South Bend, IN – October 22, 2015
I was employed with this company for over 32 years and appreciated all that they did for me. Company purchased by another truck company so my department was eliminated. Handled top 12 customers in the company and provided excellent customer service to them on a 24/7 operation.
Terminal Manager (Former Employee) – Fort Wayne, IN – August 6, 2015
Managed 5 Terminals in the south with 60 plus employees in payroll to day to day sales call. Did the day to day hiring and letting go of employees. Managing and scheduling the day to day operation of the over the road drovers.