Company policy is to pool tips at the end of every shift i disagree with this policy 110%.
Pooling in my opinion is bad it does a few things all bad. #1 Encorurages you to be lazy,you realisitclly could sit in a chair and at the end a shift when you split tips you get a portion from everyone that actually worked and you did nothing at all. #2 It promotes dishonesty most everyone i worked with kept a portion of there tips they figured everyone else does so will i BAD. This was brought to the managers attention and fell on deaf ear. There is a better way you earn it you keep it very simple. But you need to be organised and management needs to back you. I was there to provide great customer service but Towne Park wasn't interested something i will never figure out. I've seen it done right and it does work and at the end of the day everyone wins including the guests i thought thats how it was supposed to work. FOR WHAT EVER ITS WORTH. Thank you
Moved away from the area
Answered - Guest Services Coordinator (Former Employee) - Four Seasons, Washington D.C.
Medical reasons. I liked my job
Answered - Valet Attendant (Former Employee) - Sturgeon Bay, WI
Trouble with the management of the hilton
Answered - Valet parking (Former Employee) - Lake Buena Vista, FL
Not worth stress anymore.
No longer the fun job that had me looking forward to going to work everyday for 6 years.
Answered - Valet Manager (Current Employee) - Great Lakes Region
Temporary Position due to construction at Union Hospital.
Answered - Ambassador (Former Employee) - Dover, OH