Toys 'R' Us Employer Reviews

Learned to become a better leader and improved customer interaction

A typical day at work would include clocking in and starting with a smile. I ran the cash register, greeted guests, and answered questions to the best of my ability. I learned a lot about toys, and more experience in a retail position. The management was very nice. They helped me when I needed it. My co-workers were basically a new part of the family, – more... they were all very nice and caring, they also helped me with the things I needed more help with. The hardest part of the job was being let go from my seasonal position, I didn't want to leave. I loved my job. The most enjoyable part of the job was working for a paycheck. – less

great organization, employees, management skills, pay procedures, i loved this job every day i was there.

*A typical day at work involves assisting customers with products and following the STAR system.
*I've learned to be a team player and also developed strong interpersonal skills.

fun work environment. flexible hours. pay was poor. working with kids was fun.

could be better with the scheduling of hours and distributing it evenly throughout employees.

I worked the overnight crew which was at the end of the day for the store. No customers were there after an hour of being there. It was hard work and you basically didn't have down time if there was work to do. The managers didn't let you walk around the store and do nothing. You had a half n hour for lunch and had to punch in and out. You were allowed – more... to leave the store for lunch but had to come back in. Your hours were pretty much what you wanted actually. I was lucky. If I wanted hours I got them and if I didn't then I didn't. I think they were living with me. Anyway, the hours extend for the Christmas season as I was working a seasonal position. You work for three days during open hours as the store was open 24 hours a day. But the problem is that you work evening only. So you have to get used to that schedule. The money wasn't bad at all. I got for one month approximately three weeks around $800.00. So if you wanted to work full time then its not a bad deal. You should definitely think about it as an alternative to work if you are looking and having problems. For the holiday season. – less

Atypical day at work would be cashiering and doing returns/exchanges. I learned time management. Management was GREAT and exciting to work with. My co-workers were easy going and easy to get along with. Hardest part of the job is trying to sign people up for rewards cards. Most enjoyable part would have to be getting rewarded for doing a great job during – more... shift. – less

Management was nice to me, and actually respected me. I was expecting at least one of the bosses to work me, which comes with developing a team member, but I didn't see any discipline. I guess I did well.

I start my day at toys r us by picking baby food for multiple store order soon the picking is done i jump oever to break it down to different pallets by items thats ordered by the stores. And when thats done i jump over to shipping loading the trucks with the items that my co-worker and i picked and broke down. I learnd to pay good attention to the – more... order slips and item number because the item can look the same but has different flavor inside or different color items inside. Managment is there but its a dependent job working with very little supervision. Ive worked for toys r us for 3 years everyone is friendly and everyone there respect me as i do back to them. Theres nothing hard about the job after 3 years of it everything pretty much became acustome to me. the thing i enjoy the most about the job is the co-worker i had there, everyone is nice and friendly to me. – less

Long as you work hard , stay on time , and keep a good attitude with great work professionalism, this is the ideal job to have.

I worked at toys r us during christmas, and it was very fun. The managers and staff were so helpful in training me and encouraged the new staff to learn and play with our small guests. This is a very fun job.

Co workers are great people, very kid friendly enviorment.

Toys 'r' Us a great place to work, being a people - customer service type a person.

Biggest learning and hardest part of the job was the amount of business that was done in 2 months and # of seasonal associates that you needed to hire for a very short time. Management team consisited of 2 Mgrs which was also challenging especially during season which was October through December.

It was fun watching a child wander around and look – more... at all the toys and when you could help someone make a childs wishes come true. – less

Fast pace work environment with a heavy customer flow. I handled a lot of tourist and locals which helped me learn to deal with a wide variety of personalities. Although there were moments when toys r us was not very busy there was never a shortage of things to do, from maintaining the show room floor to assisting in the stock room. The most enjoyable – more... part of my job was assisting customers. – less

A regular day at work would involve unloading packages, organizing mail, handing out mail, and fixing work orders which were sent in by other employees. I learned how to input delivered mail electronically, organize mail, approach strangers, and put cubicles together. Management was great. to people I worked for made it easy to ask questions and learn – more... more. Coworkers were easy t work with and made things easy and comfortable. The hardest part of the job was finding out where the mail was supposed to go. The building was very big with many cubicles and sometimes it was hard to find which cubicle needed packaging because I was there at a time where many people were moving to different cubicles. The most enjoyable part of the job was putting cubicles together. I like learning new things when I am interested in it. – less

Each day you would be assigned to a department of the sales floor. Learned how to work in sales environment. Co-workers made work easy going. Hardest part of the job was being able to keep positive during busy and stressful situations. Most enjoyable part was smooth flow of customers during shifts which would keep the sales team busy throughout the – more... day. – less

I have only worked at this particular Toys R Us store, but it was a great experience. I really enjoyed the people I worked with and worked for. I rarely post on these sites, but felt compelled to for this one. Any one would be lucky to be part of this store.

Very fun place to work and great people. They don't hire within the company, so not much room for advancement. Hours get cut quite often.