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Toys 'R' Us
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3,490 reviews

Toys 'R' Us Employer Reviews

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Fun place to work.
cashier (Former Employee), Auburn, ALNovember 18, 2014
Cons: alot of people not doing thier job.
I always wanted to work in a toy store. It was fun learning and seeing new toys and old ones coming back.
I met some really nice people and great co- workers.
It was a not mind.
The hard thing was dealing with customers when they would not understand that some items where on sale not what they had. With such a face passed enviroment alot of signs were – more... misplaced so it was up to us to correct it. – less
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Very Fun place to work
Team Member/Customer Service (Former Employee), Livingston, NJNovember 18, 2014
I learned all about the many toys learning and fun time toys, the up keep of the store and got to use my customer service skills.
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Work hard and play hard (but not with sell-able product)
shipping and recieving (Former Employee), bloomingdale ILNovember 18, 2014
toys 'r' us was a great place to start off getting me into warehouse work, it was very hard and began with reconstructing the entire store for a re-model. after a few months of that the christmas season arrived and i got a lot of experience in fast paced stocking and recieving, as well as storage.
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Fun Place for Kids
Financial Analyst (Former Employee), Wayne, NJNovember 17, 2014
Good company with fun toys! The work life balance was OK. Good company culture.
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Productive and a fun work environment
Customer service representative (Former Employee), Lake Grove, NYNovember 17, 2014
Providing excellent customer service while working alongside an energetic and friendly team.
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it was like a seesaw (good days and bad days)
Store Receiving Specialist (SRS) (Former Employee), Matteson, ILNovember 17, 2014
Pros: sometimes we had catered lunches
Cons: not enough hours weekly
on a scale 1-10 we stayed busy on and average day at a 6. the coworkers were very nice and helpful when you didn't understand how to properly do something and always took the time to show you how to do things correctly. the management on the other hand was very unprofessional. they would make promises they weren't able to keep such as hours weekly they – more... claim they were going to give you or raise and never did. they would go over hours weekly when doing the schedule and because of that would have to take hours away in the middle of the week and even that exact date that you worked. I loved working with people face to face especially the different kids that would attend their parents in shopping. I also liked the free events we would host on the weekend, just because you got to actually interact with the kids that came in to attend the events. – less
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Toys R Us is a fun place to work.
Cashier (Former Employee), El Paso, TXNovember 17, 2014
Pros: enjoyable place to work on the holidays.
Typical day at Toys R Us during the holidays it is very very busy but I learned to helpful with customers and direct them the best way possible. Management were very helpful while co-workers were nice and friendly and we helped one another as a team. Most enjoyble was when we had our team meetings and when we had an employee night shopping spree.
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love seeing all the happy smiling faces
Front End Supervisor/ Electronics Supervisor (Current Employee), louisville kyNovember 17, 2014
a typical day at work is busy always something to do
I loved it, dealing with the guest getting to try and see every guest smile and get what they came for
being able always be moving and helping guest
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Great first job
Cashier/Maintenance/Salesfloor (Former Employee), Lawrenceville, NJNovember 17, 2014
Having being my very first job, I was excited to work at Toys R Us. What person doesn't want to work at the very toy store they loved to come to as a kid. That feeling changes the minute you work there. Short and simple, you can get written up for not smiling while ringing out customers, and you must engage in a 5-10 minute conversation with each customer – more... at the check out lane or risk getting in trouble. That was a long time ago, and I'm sure the policies have changed. Depending on the location and management, it also could have been a different experience – less
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Exciting place to work
Front End Supervisor (Former Employee), Yuba City, CANovember 13, 2014
Pros: benefit package
Cons: unhappy guests
Always new things to learn every single day. New guests to meet, the management is always showing you new ways to do things, new plans to implement.
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fun
crew member (Former Employee), Wesley Chapel, FLNovember 13, 2014
I loved being around all the kids and getting to help customers and be at a fast pace.
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Fun work place, great coworkers
Cashier and Sales (Former Employee), Pinole CaNovember 13, 2014
Toys'R'Us is a great place to work. My first day in Toys'R'Us was really intense since my first day was on black Friday. I didn't even know how to use the cash register but I had to learn in less than 10 minutes. However, it was a great experience and a great skilled I learned.
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Productive workplace with opportunities to advance quickly.
Sales Associate (Former Employee), Alpharetta, GANovember 13, 2014
Pros: free pizza on occasion.
Cons: low hours at times.
A typical day at work involved maintaining the store, manning the register, assisting guests, taking calls and at times watching the store. I learned how to listen to my gut and take initiative. Co-workers were fun and friendly. The job was not particularly difficult at any point and time. The most enjoyable part was unloading trucks.
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Super fun work environment
Sales Associate (Former Employee), Long Island City, NYNovember 13, 2014
Pros: i got paid to play.
Cons: the location was terribly far, to me.
I love toys and children so this job was so much fun as a first job. While helping consumers, I did got to demonstrate haw new products work.(Which meant I got to play with them.) The hardest part of this job was trying to keep the children from riding the bikes through the store. That was not allowed, but other than that, this was a great starting – more... job. – less
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Fun place to work that brings out your inner child
Team Member (Current Employee), Tracy, CANovember 12, 2014
Always kept busy and surrounded by people who makes the job fun. The toys bring out your inner child and remind you of when you were a kid. Never a dual moment!
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Productive and fun experience.
Toys R Us Team Member (Former Employee), Fremont, CANovember 12, 2014
Pros: co-workers and great customers
Cons: benefits
Working at Toys 'R' Us helped me gain a lot of customer service experience and how to solve customer problems to my best extent. A typical day on the job was cleaning and organizing the assigned department and assist customers in need of help, as well as work as cashier. Being at Toys 'R' Us has taught me many things I will carry on with to future jobs – more... such as maintain organization, being a team player, and working well with a diversity of others. The most enjoyable part of the job was interacting with customers and fulfilling their needs of purchases. The hardest part of the job was difficult customers but we never denied their needs and assisted them the best way that we could. My co-workers also impacted my experience on being a great and enjoyable job. – less
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furntiure
Furniture, Cashier (Former Employee), Braintree, maNovember 12, 2014
Hands-on experience in accepting payments from customers and giving back change and receipts
Track record of greeting customers in a polite and friendly manner
Quick-books and financial software
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Productive and fun
Overnight Stocker (Former Employee), Ferguson, MONovember 12, 2014
I loved working there it was fun and productive. The warehouse was big
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Fun co-workers and easygoing customers
Overnight Stock Crew (Former Employee), Lake Wales, FLNovember 12, 2014
Wish the company could have stayed at the same location and kept a lot of the workers.
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productive environment with great atmosphere
stock (Former Employee), Nanuet, NYNovember 12, 2014
Pros: every kids dream
Cons: im an adult
i was in charge of putting the toys on the shelf and unloading trucks filled with toys

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About Toys 'R' Us

Toys“R”Us, Inc. is the world’s leading dedicated toy and juvenile products retailer, offering a differentiated – Read more