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3,498 reviews

Toys 'R' Us Employer Reviews

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The events were great especially when the kids would be able to meet mascout.
Store Manager (Former Employee), Murrieta, CANovember 20, 2014
Pros: discounts and first hand look on promotions
Cons: holiday layoffs espeically when there were great people that you woule like to keep on.
Overall this was a good company to work for. I learned a lot and had some great experiences with this company.
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iconsistent management.
Assistant Store Manager (Former Employee), Columbia, MONovember 20, 2014
for the work, pay was lousy.
district and regional management were inconsistent
not all stores are given the same advantages.
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Fun Workplace
Sales Associate/Customer Service (Former Employee), Bronx, NYNovember 20, 2014
Pros: toys
Cons: customers (only angry ones though)
A great place to be your inner-child. Customers are usually kind except when a specific toy isn't in stock anymore. Managers aren't over your back all the time, very cool and laid back. Co-Workers are very friendly and co-operative. The fun part is the ability to interact with the toys while assisting the customers.
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fun, productive work place
Team Member (Former Employee), Salisbury, MDNovember 20, 2014
Pros: discount, fun and friendly
I assisted costumers, kept shelves stocked, ran cash reregister when needed. It is a laid back work place. Like most places, it has its problems but they are not manageable. If you like toys and can relate to kids this is a good place to be. Once you find a department you like or know well, you will be fine and fit in anywhere.
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It's a great place to work.
Back of House Supervisor (Current Employee), west la , caNovember 19, 2014
Pros: great discount
Cons: short breaks
It is a great place to work, a lot to do and very friendly people
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Fun place to work
Team Member (Former Employee), Davenport, IANovember 19, 2014
Pros: fast paced fun to work at great people
Cons: none that i can think of
Typical day at work would be helping customers find things they need or checking them out at the register, stocking shelves. Management was great, always telling you great job! Co-workers were great to and fun to work with. Hardest part of the job to me was when we'd get something new and not knowing exactly where it was and then not having something – more... the customer wanted. the most enjoyable part of the job was working with awesome co-workers and helping the customers and working in a toy store, i mean who doesn't want to work in a toy store right! I learned that even though it can be crazy in a toy store that you can simply make any kids day by helping them find the toy or game they were looking for. – less
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Fast paced environment with skilled work experience
Temporary Sales Team Member (Former Employee), Silverdale, WANovember 19, 2014
Pros: experience working many fields in retail
Cons: little structure.
My employment with Toys R Us would involved working as a cashier, or the sales floor. When business was slow I would be requested to face inventory and stock returns. When business would increase, I would work as a cashier. Many days required facing inventory and check out customers. I always assisted customers to locate products and answer their questions – more... while on duty. – less
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Fun place to work.
cashier (Former Employee), Auburn, ALNovember 18, 2014
Cons: alot of people not doing thier job.
I always wanted to work in a toy store. It was fun learning and seeing new toys and old ones coming back.
I met some really nice people and great co- workers.
It was a not mind.
The hard thing was dealing with customers when they would not understand that some items where on sale not what they had. With such a face passed enviroment alot of signs were – more... misplaced so it was up to us to correct it. – less
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Very Fun place to work
Team Member/Customer Service (Former Employee), Livingston, NJNovember 18, 2014
I learned all about the many toys learning and fun time toys, the up keep of the store and got to use my customer service skills.
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Work hard and play hard (but not with sell-able product)
shipping and recieving (Former Employee), bloomingdale ILNovember 18, 2014
toys 'r' us was a great place to start off getting me into warehouse work, it was very hard and began with reconstructing the entire store for a re-model. after a few months of that the christmas season arrived and i got a lot of experience in fast paced stocking and recieving, as well as storage.
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Fun Place for Kids
Financial Analyst (Former Employee), Wayne, NJNovember 17, 2014
Good company with fun toys! The work life balance was OK. Good company culture.
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Productive and a fun work environment
Customer service representative (Former Employee), Lake Grove, NYNovember 17, 2014
Providing excellent customer service while working alongside an energetic and friendly team.
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it was alright
Baby Gear Associate (Current Employee), Massapequa Park, NYNovember 17, 2014
I would come in and ready to greet my guest. replenish stock and help if anybody needed it.
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it was like a seesaw (good days and bad days)
Store Receiving Specialist (SRS) (Former Employee), Matteson, ILNovember 17, 2014
Pros: sometimes we had catered lunches
Cons: not enough hours weekly
on a scale 1-10 we stayed busy on and average day at a 6. the coworkers were very nice and helpful when you didn't understand how to properly do something and always took the time to show you how to do things correctly. the management on the other hand was very unprofessional. they would make promises they weren't able to keep such as hours weekly they – more... claim they were going to give you or raise and never did. they would go over hours weekly when doing the schedule and because of that would have to take hours away in the middle of the week and even that exact date that you worked. I loved working with people face to face especially the different kids that would attend their parents in shopping. I also liked the free events we would host on the weekend, just because you got to actually interact with the kids that came in to attend the events. – less
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Toys R Us is a fun place to work.
Cashier (Former Employee), El Paso, TXNovember 17, 2014
Pros: enjoyable place to work on the holidays.
Typical day at Toys R Us during the holidays it is very very busy but I learned to helpful with customers and direct them the best way possible. Management were very helpful while co-workers were nice and friendly and we helped one another as a team. Most enjoyble was when we had our team meetings and when we had an employee night shopping spree.
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love seeing all the happy smiling faces
Front End Supervisor/ Electronics Supervisor (Current Employee), louisville kyNovember 17, 2014
a typical day at work is busy always something to do
I loved it, dealing with the guest getting to try and see every guest smile and get what they came for
being able always be moving and helping guest
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Great first job
Cashier/Maintenance/Salesfloor (Former Employee), Lawrenceville, NJNovember 17, 2014
Having being my very first job, I was excited to work at Toys R Us. What person doesn't want to work at the very toy store they loved to come to as a kid. That feeling changes the minute you work there. Short and simple, you can get written up for not smiling while ringing out customers, and you must engage in a 5-10 minute conversation with each customer – more... at the check out lane or risk getting in trouble. That was a long time ago, and I'm sure the policies have changed. Depending on the location and management, it also could have been a different experience – less
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Exciting place to work
Front End Supervisor (Former Employee), Yuba City, CANovember 13, 2014
Pros: benefit package
Cons: unhappy guests
Always new things to learn every single day. New guests to meet, the management is always showing you new ways to do things, new plans to implement.
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fun
crew member (Former Employee), Wesley Chapel, FLNovember 13, 2014
I loved being around all the kids and getting to help customers and be at a fast pace.
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Fun work place, great coworkers
Cashier and Sales (Former Employee), Pinole CaNovember 13, 2014
Toys'R'Us is a great place to work. My first day in Toys'R'Us was really intense since my first day was on black Friday. I didn't even know how to use the cash register but I had to learn in less than 10 minutes. However, it was a great experience and a great skilled I learned.

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About Toys 'R' Us

Toys“R”Us, Inc. is the world’s leading dedicated toy and juvenile products retailer, offering a differentiated – Read more