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Tracfone Wireless
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17 reviews

Tracfone Wireless Employee Reviews

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  • Job Work/Life Balance
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Fun workplace
Retail Business Analyst (Former Employee), Medley, FLJuly 17, 2015
Pros: nice people to work with
Cons: beaurocracy
Management is very supportive. Large growing company provides a lot of room for a career growth. Pleasant laid back atmosphere but it does get pretty busy at times.
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High morale work environment
Analyst (Current Employee), Miami, FLJuly 5, 2015
The morale at this company is exceptional and motivating. I've learned a wide range of skills. Fun and relax work place to work at where you can personally grove.
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Productive work place with a very fast pace environment
Manager SQA Projects (Former Employee), Medley, FLApril 22, 2015
Learned different Test methodologies
Enjoyed very much testing new technologies on Cell Phones
The co-workers were awesome
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Great environment. AWFUL HR & PAY POLICIES.
Process Implementation Specialist (Current Employee), Miami, FLFebruary 11, 2015
Pros: friendly/relaxed environment, work/life balance, job security, very inclusive & cheap medical
Cons: very low compensation, questionable pay scales, hr makes & break rules as they please
I love working for TracFone. The environment is friendly and relaxed, there is great/work life balance, and they don't overhire so there's great job security.

BUT, let's talk about their absolutely awful Human Reources. They HUGELY underpay and don't let you negotiate salary AT ALL if it's an internal hire. Someone coming in off the street with no experience in the company has a better shot than you do. They won't even entertain a counteroffer, which is ridiculous considering that the MAJORITY of employees are getting payed below market for their positions. They are *notorious* for giving you the lowest offer possible.

MOREOVER, THEY CAP ANY PROMOTION AT 10%--no matter if only giving you 10% more is *thousands* below market for your new position. Let me paint a picture for you:

Let's say you're a call center employee here, making $17K while in college. You finally graduate with a degree in computer science and get hired internally as a junior java developer. Market says that's a $45K position (at the bottom of the scale). Now, TracFone will only give you a 10% raise. Which means they want you to a $45K job for $18K. Messed up, right?

While there is room for growth in titles, there is no room for growth financially. So, many employees get a few years of experience on their resumes and then leave.
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Prepaid Company multiculture company
Director (Former Employee), Miami, FLOctober 6, 2014
Pros: solid company
Cons: fasttrack enviroment
The first Prepaid Company in the US.
Good Multi Culture Enviroment.
Good Place to learn about prepaid phone operations
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Financially Stable Company
SIMPLE Mobile Marketing Manager-Indirect Channel (Current Employee), Miami, FLAugust 1, 2014
The SIMPLE Mobile brand is a very exciting brand to work for as there is very much room to play around with the marketing strategies and growing with the brand is a one in a lifetime opportunity.

The Indirect Channel team is great.
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Productive innovative place work
Manager- Fraud and Loss Prevention SafeLink (Current Employee), Miami, FLJuly 13, 2014
Pros: diverse
Cons: since the comapny is great place to work growth at time is stagnent
Tracfone is an awesome place to work. TracFone has a unique diverse environment.
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Productive workplace with a lot of room for advancement
Customer Retention Specialist (Former Employee), Miami, FLJune 27, 2014
Pros: management was very professional
I dealt with customer complaints. I learned how to resolve any customer issue and did what was required to leave the customer satisfied.
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Working in Tracfone
Research and Segmentation Analyst (Former Employee), Miami, FLNovember 29, 2013
Good company to work for, but not competitive pay. Good work life balance
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Great Initiatives and awesome place to work for.
Handset Quality Certification Analyst (Current Employee), Miami, FLNovember 3, 2013
Pros: job security
Lots of work to be done, but its a lot of fun and great people to work along with.
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Run from this company as fast as you can
Field Sales Representative (Current Employee), NashvilleOctober 17, 2013
Pros: great employees looking for other opportunities
Cons: management
Management ignores input from their sales team. The SVP needs to go, because he is abusive and ignorant of his position. Managers scream at their sales team, and the pay is worse than the torment. If you are lucky, you will make 38,000 your first year in sales. You will drive your own car, and put 1000 - 1500 miles a WEEK on your car. You will be rolling negative equity into your car for years. The flat rate per mile is 56 cents a mile. You will never make a commission, because nobody does, because the company jacks up your quota so far, and you try working 12-14 hours a day, including 7 days a week, and you will NEVER make quota, but for giggles and laughes - you make it one month. Your commission is $500.00 minus taxes. 289.42. Don't degrade yourself with these people. They are the scum of the earth.
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fun place
Executive Resolutions Representative (Former Employee), Miami, FLSeptember 25, 2013
Pros: small company
Cons: pay
this was a very small working environment and it was great
management worked well with employees, there was lots of room for advancement
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The worst place to work
SQA Manager (Former Employee), Miami, FLMay 23, 2013
Highly political and siloed organization, departments hate each other and do not work well together
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Extremely flexible environment but highly demanding!
Product Manager (Current Employee), Doral, FLAugust 19, 2012
Pros: dynamic work environment
Cons: low compensation
This is easy- be ready to change priorities and gears at any time. You must enjoy working in a high pace company, with tight deadlines, and ever changing.