Dynamic and fun workplace, but issues with management.
Crew Member (Current Employee) – Burien, WA – March 4, 2016
Trader Joe's is a multi-skilled job in which you are given the ability to offer an array of services to the company based on the personal skills an employee has to offer. In one day you are assigned register time, customer experience, product working on the floor and in the back, and if applicable, time to order for a section and prepare and serve food in the demonstration area.
I have learned the ability to work according to different individual customer needs, seek new tasks, and deal with difficult situations gracefully and precisely.
Management, unfortunately, tends to have an issue with communication amongst themselves and the crew and is unable to balance a professional leadership and a good relationship with the Crew, despite the company ideals. This was one of the main reasons I am deciding to leave this job.
Luckily, the fellow crew members are fun loving and dynamic with many personalities to offer.
The hardest part of such a customer first job is learning to interact with such a wide array of the public and still hold the ability to leave them with a great store experience, but once you learn how to best handle the tougher situations the customers become the most enjoyable part as well as you are encouraged to form warm relationships with them.