Rentavations (Former Employee) – St Petersburg Beach, FL – June 30, 2016
See what rooms we had to do for the day.I learned how to paint well from my co-worker.If we had to work outside some days were hot.But I like all my co-workers they were good people.Being by the beach was nice.
Great opportunity, employee of the year (2 times), travel
Southeast National Sales Manager (Former Employee) – Saint Petersburg, FL – January 3, 2016
Trade Winds offered opportunity and after seven years several advancements that fostered my career. Travel was fun and the chance to land accounts to visit Trade Winds to have their conferences and meetings was rewarding.
Great company with opportunity to advance. Two years of Employee of Year status out of seven.
Vacation Planner/Sales Agent (Former Employee) – St. Petersburg, FL – May 3, 2016
They will use you for all you're worth and then, no matter how they've benefited from you being amazing at your job, will find any excuse to ruin your life (even if they have to make one up).
They make up the criteria for evaluating your performance on the fly; sometimes even creating criteria that directly contradict instructions received in mandatory sales training classes. Employees are forced to choose between: adhere to these arbitrary, contradictory criteria regardless of how they affect customers' experience or the employee's earning potential or not adhere to them and receive low call scores and negative performance evaluations.
Management cannot be bothered to create reasonable call scoring and incentive systems or assist with difficult/abusive customers. In fact, they put the newest person on the team (me) in charge of creating a system for the employees to score/evaluate our own calls (effectively doing management's job for them); then took credit for the design, synthesis, implementation and benefits of that system.
If you ask a question they can't answer or share an opinion/fact they don't like, suddenly you have a "poor attitude" and get fired.
Earning potential through commission and monthly incentives
No job security or consistency in performance evaluation criteria; stressful, predatory work environment
Diesel Truck and Trailer Mechanic (Current Employee) – Arcadia, IN – January 28, 2015
The company is pretty laid back when it comes to entry level positions. I started here with no experience late July of 2013 and I feel that I have progressed a lot here. The shop personnel are always willing to answer questions and help out if I don't know something. The hardest part of the job here is when days are slow and you have to push a broom. I like to stay busy on tractors and trailers.
Hostess/Waitress (Former Employee) – Fort Bragg, CA – March 2, 2013
My typical day at work was always a happy and enjoyable day i leaned from customer service to knowing each customer likes and dislikes. helped me be a better hostess/waiterss loved my co-works and manager they all were so flexable and relable we all had eacothers when it came to work. We were like family I had no trouble with no one and all the guest always left happy with our service
Corporate (Former Employee) – St Pete Beach – January 30, 2014
Management is a complete JOKE, they're all full of crud and LIES. They love to argue, and make you feel so little and worthless. The benefits and pay are poor! and it overall was a mess. They screw up hours, and it's not worth it. DON'T WORK HERE!!!
ALSO DON'T ATTEMPT TO WORK ANYWHERE IN CORPORATE!!! That's the WORST!
Accounting Clerk (Current Employee) – St Petersburg Beach, FL – November 20, 2013
i only transferred to the accounting dept about 4 months ago but from what i have observed they are a well oiled group of people who have been more than glad to help me and teach me different aspects of the job. Before transferring to the accounting dept i was the head concierge at the TradeWinds for 7 seasons so i am going to write this review based on that time. The concierge desk at the TradeWinds is very, very, busy all year around. People ask questions like....are there sharks out there in the gulf ? Your reply is yes. Then they ask if they drive a little bit further south will the sharks still be there. You always have to answer questions with total confidence and composure no matter what the question. Now that is at one end of the spectrum and at the other end is.... My passport has been stolen and i am suppose to leave in 2 days. I ran across this twice in 7 years and you MUST help them. They are scared, confused, and have no idea what to do and they are in a different country and speak a limited amount of English. Both times i was able to take charge, figure out what is needed to be done how to move forward to help them get back home. I am very proud to say both families got home safe and sound. A typical day behind the concierge ranges from the sharks to passports and you ALWAYS have to have your game face on ( a big smile) and be willing to go that extra mile. Things that i have learned...well i know about all the different restaurants and museums and theme parks ect. but the thing that i feel that i truly conquered was multi-tasking. In my opinion theremore... should have always been 2 people behind the desk from opening to closing and thinking that the manager should suffice as the second person is not truly the answer. That manager is not only responsible for the concierge desk but for the Bellstand, Valet, and Doorman and is needed sometimes by all 4 at the same time. When the resort has 400 in and 400 out, well he is sometimes spread very thin and can only do what he can do. So being a concierge you must develop a very strong and efficient multi-tasking ability to help more than one person at a time and making it look easy and NOT making the guest feel rushed or unimportant. This is a learned skill which i consider to be very valuable. Now as for the management. I have had really great Managers but, I always said that the upper management should spend at least a week behind the concierge desk and if they did then i believe that they would,and could make some changes that not only benefit the concierge but also the resort and the guest. Unless you spend time behind that desk then you cannot have a realistic idea how truly hard the job is and what all is entailed in doing the job properly. The concierge receives all good reports about the resort and they hear the negative reports about the resort. i feel that management should truly sit down with them and listen to what they have to say and what ideas they might have on how to make things better. i feel by doing this management would be able to effectively come up with a plan to resolve the few issues that are a continuing concern. I guess the hardest part of my job was standing for 8 to 9 hours on my feet, The most enjoyable part of this job was meeting new people everyday and welcoming back the guest that come every year. When you can make that connection with a guest from their first time at the resort and you learn their name and speak to them ever time you see them, well this makes them feel like family and this makes this huge resort seem like a mom and pop motel where everyone knows your name. These guest almost always will come back and when they do return they almost always come straight up to you first thing to say hello. i always enjoyed seeing all of our returning guest, and once again trying to make the TradeWinds seem like this wonderful little Mom and Pop motel.less
The greatest bunch of people to work with. All 900 of us
There are really no horrible cons. There are only a few suggestion to make things better