Picker (Former Employee) – Albany, NY – April 18, 2016
The job itself was simple and straight forward. It involved picking products off of a line to package and send out. The full time position had forced overtime often and with another job in mind I left the day I was due to become full time. The environment was friendly and most of my coworkers were helpful/kind. I am not built for physical labor and had to quit when i was due to be full time however the job was enjoyable and it kept me active.
XXXXX (Former Employee) – XXXXX – January 25, 2016
Trans World Entertainment is the only music/movie retailer still standing. This is because of the hard work of the teams in the stores despite the continuing turn over of upper management and CEOs at the corporate level. A typical day is customer service, selling, stocking and the basics of organization and cleaning. Customer interaction and team interaction is the best part of the job. The company has added many new product lines to make up for slowing music and movie sales. They have also incorporated what many call phantom money to add to the bottom line. This includes product replacements, magazine subscriptions and several discount cards. The company now places more emphasis on these non-products than they do on actual material items. The employees get no commission on these products and starting salary is minimum wage. The company has also eliminated most full time positions. Part time positions consist of 5-10 hours a week. You could make more money doing less work at about any other retailer.
Assistant Manager (Former Employee) – New Jersey – January 13, 2016
Worst company I have ever worked for. The pay is horrible & they treat employees horribly. New Jersey was once in a state of emergency, every other retailer in the area was close due to a coming hurricane. My DM would not let me close the store. No employees came to work except myself because my job was threatened.
Assistant Manager (Former Employee) – Chicago, IL – September 22, 2015
I was responsible for opening or closing so we had flexible schedules, my boss always made sure he show me new things and pointed out how i can improve my performance.My co workers were fun the environment was fun. Looking for songs for the customer made them happy therefore made me happy.
I was updated with all new music and movies.
Saying goodbye to associates I worked with for years.
Asst.Manager/Manager (Former Employee) – South Williamson, KY – July 27, 2015
I had the most fun ever working here. It was the only music store in the area. We did lots of business and made lots of friends. It was a great environment. Who wouldn't love listening to loud music all day.
2nd Asst. Manager (Current Employee) – Hattiesburg, MS – January 4, 2015
A typical day consists of going through the store planner to set things accordingly and adding the new shipment into the system/store along with being courteous and helpful to customers. Management and co-workers are knowledgeable about products and new entertainment.
General Manager (Former Employee) – Delaware – September 25, 2014
Was a really fun and lucrative industry 20 years ago. Now it's a small company desperately clinging to life. Pay and benefits are awful. Upper management is readily available but rendered useless by a quickly diminishing support staff at corporate level. Easy to get hired and promoted right now as even the rats are starting to jump ship. Plan on looking for new work in 5 years. If not sooner....