General Manager (Former Employee) – Houston, TX – November 5, 2017
nice employee's but company was operating illegally and lost all good employees eventually being shut down. Had to drive to Houston everyday and driving in Houston is a horrible place to have to drive on a daily basis
Manager, Managed Care & Contracting (Former Employee) – Brooklyn, NY – September 12, 2017
A good place to work with good people. The people know how to do their jobs, knew what needed to be done and still made time for having fun with one another. Unfortunately, Transcare went out of business.
Dispatcher and Call Taker (Former Employee) – Paoli, PA – June 19, 2017
Worst place I ever had to work. Terrible, horrible, stupid management. They didn't have a clue about the actual work that was being done down in the trenches, but had all types of unreasonable expectations of us.
Medical Billing Specialist (Former Employee) – Brooklyn, NY – May 15, 2017
I worked at TransCare for the last 5 years of the company's existence. Went in knowing nothing about medical billing/coding & after 5 years I went from Customer Service to a Medical Billing Specialist.
Driver/Operator (Former Employee) – Brooklyn, NY – May 1, 2017
As a driver for the Access-A-Ride service, you're responsible for picking up passengers as a door-to-door service where they may not be able to take advantage of the public transit system, usually due to an ADA-protected physical or health limitation.
If a passenger needs assistance with a wheelchair or scooter, visual limitations, your responsible for helping them onto the vehicle. You transport them to and from predetermined locations, according to a manifest, at an appointed time; possibly picking up at multiple stops before dropping any passenger. You may also be required to strap a wheelchair down for safety of the passenger, if applicable.
The most difficult part of this job is making time. Seeing as this is the NYC metro area, you have to worry about traffic. Making these pickups and dropoffs on time can be near impossible, without speeding. Dispatchers don't have experience as drivers and push you to do things that aren't possible, if not illegal (speeding).
Not enough hours, stressful interactions with dispatch