It's a job if you need one.
Driver/Operator (Former Employee) – Brooklyn, NY – May 1, 2017
As a driver for the Access-A-Ride service, you're responsible for picking up passengers as a door-to-door service where they may not be able to take advantage of the public transit system, usually due to an ADA-protected physical or health limitation.
If a passenger needs assistance with a wheelchair or scooter, visual limitations, your responsible for helping them onto the vehicle. You transport them to and from predetermined locations, according to a manifest, at an appointed time; possibly picking up at multiple stops before dropping any passenger. You may also be required to strap a wheelchair down for safety of the passenger, if applicable.
The most difficult part of this job is making time. Seeing as this is the NYC metro area, you have to worry about traffic. Making these pickups and dropoffs on time can be near impossible, without speeding. Dispatchers don't have experience as drivers and push you to do things that aren't possible, if not illegal (speeding).
Not enough hours, stressful interactions with dispatch