Site Leader And Management Not The Best in Dallas
Service Specialist (Former Employee) – Dallas, TX – February 12, 2015
The Dallas site is a little shady. Numerous times the site leader, Paul, asked me to make up lies when it came to hiding things from the customer. Management acts like they are untouchable and its shady. Associates are not treated with respect and are talked down to, unless a client is on site and then a full blown show is displayed. Service Specialist Mgr, in Dallas is not that knowledgable. I think it's more a lack of experience as a manager, as she likes to baby and micro manage your workload. You would think with a manager title she would have things to do, other than try to listen in on your calls, or baby other associates who are less confident in their work. A lot of associates have been in the same role for years as there is not advancement from within. Most people are hired from the outside which makes the dynamic uncomfortable, as you have associates who have been there for years who are not even considered for a role they are qualified for.
can play candy crush all day if you're in service bc of lack of work
lack of advancements, horrible site leaders in dallas, bc of lack of work you resort to playing candycrush on your phone.