Transcom North America
Compensation/Benefits
Management
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5 reviews

Transcom North America Employer Reviews

Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
multi call center
Customer Associate Executive, Team Lead (Former Employee), san antonio, tx –
Pros: relaxed teachers
Cons: short breaks
there are many things that are held with transcom. the project that was on was comcast. where you did technical support for the great north east area.
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Productive fun workplace
Customer Service Repersentative (Former Employee), Lafayette,La –
Pros: good pay, fun and fast paced
Cons: short breaks, frequent changes in schedule with short notice
Working at Transcom was fun as well as stressful. I liked the fast pace work environment as well as the people I worked with. I did not like the frequent changes in schedule with short notice or the fact that we were notified that we would all be laid off with such short notice.
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Very fun place to work.
Supervisor (Former Employee), Lafayette, LA –
A typical day at work consisted of ensuring employees knew what was expected of them. I learned may things about handling difficult customers.
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Macro-managed Call Center
Customer Service Rep. (until March 28, 2012) (Current Employee), St. Catharines, Ontario –
Pros: n/a
Cons: macro-managed call center
In terms of a job, that would sum up the company environment.
It is a job, nothing more.
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Fun place to meet new people
Customer Service Agent (Former Employee), Owen Sound On –
Pros: payed a share of daycare expeneces
Cons: management open door policy not in affect.
I worked qith Transcom for 3 1/2 years and enjoyed ever minute of it. I loved constantly learning new things and meeting new people. I also liked how they gave regular reps that were working on the floor as agents time to get out of their seats and help other agents if they needed help.
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