very relaxed positive atmosphere to work in.
Pros: break room in building is big with a tv, and free parking.
Cons: the desks are close to each other not alot of leg room.
back in 2010 management was very new, the company had just started a few months before I was hired there. I learned how to do my own research for trouble shooting and it gave me alot more knowledge on my technical side of assisting cable customers. The team leaders were also very helpful and fair with our team. The hardest part of the job was when fairly new employees choosen to help by assisting the team leaders with the Customer Service Agents, they didnt have the hands on experience as much as somone who sat and assisted customers, to me that was the hardest part of my job. The most enjoyable part of the job was being able to work overtime most of the time. I would love to work there now because I know it is alot better with time and stability, I can imagine it would be alot easier because I have alot more experience with trouble shooting and pleasing customers and making upsales. Thanks to Transcom.