No the schedule can vary
Answered - Customer care representative (Current Employee) - Orlando, FL
Some projects are but they do shift bid every 6 months so dont get comfortable with your schedule.
Answered - Customer Service Rep (Former Employee) - San Antonio, TX
No, its a 24/7 call center, at least the one in san antonio.
Not always. There are shift bids done about every 3-4 months and that's when your schedule changes. Your "stats" (job performance in various areas) at work determine your rank for shift bids...
Answered - At Home Customer Service Representative/Virtual (Current Employee) - Phoenix, AZ