2nd Shift Tier 1 Support Technician
Transparent Technologies - Lawrenceville, GA

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Tier 1 Support Technician
Lawrenceville, GA

Qualified candidates will have 12 – 24 months experience as a Desktop Support Technician. Experience should include accurately logging calls in CRM systems, managing tickets and escalation procedures. Experience troubleshooting Hardware and Software with a working knowledge of all Microsoft Windows Operating Systems & Basic Networking.

24/7 Operation – Shifts may vary with some weekends and holidays.

A criminal background check must be passed for this position.

Desired Skills:
Hardware/Software support
Microsoft 2k/XP/Vista/Windows 7
Basic understanding of Networking
PC Troubleshooting skills
Bilingual Spanish/English a plus

Compensation: $10.00 - $14.00 per Hour - DOE

About Transparent Technologies Inc.:
Transparent Technologies, Inc. (TTI) offers technical expertise in the Systems Integration and Consulting fields. . Founded in 1999 as a Professional Services company, our core group of consultants are made up of high caliber, highly experienced professionals in the IT industry. In 2002, TTI expanded to include Systems Integration and Managed Network Services. Our Consultants and Project Managers have proven experience in delivering high tech solutions to local, national, and global corporations. TTI's goal is to provide a premium service to the I.T. industry. From offering technical solutions to helping organizations make key technology decisions, we are committed to building a solid, long-term relationship with you.

Health Insurance, Life Insurance, Dental Insurance, Disability Insurance, Paid Vacation, Paid Sick Leave, 401(k), Flex Time

Compensation: $10.00 - $14.00 per Hour - DOE

About this company
24/7 Network Operations Center and IT Solutions Provider