Transportation Security Administration

Transportation Security Administration Employee Reviews

Found 673 reviews matching the search
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Good benefits
Officer (Former Employee) –  Denver, CO 80249January 2, 2017
Like most jobs there are job politics, the need to repeat certain phrases daily, and the need to be able to deal the general public. There are yearly tests which your job status relies on, which some would say if you know how to perform your duties you will be fine. However, this job in particular changes protocol nearly daily, which even the training department/supervisors rarely are even up to date with. The benefits are good, but you can find competitive benefits in the private sector as well. You WILL be widely hated in some instances but it is a necessary job, which more so by in large the public understands. There is work place gossip and whatnot, but honestly, most of it can be avoided if you simply stick to your duties. All in all, not a bad job.
Pros
Uniforms, benefits, and steady paced
Cons
Moving up outlook, schedules, and politics
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Work is enjoyable but management within the agency is horrible. Dysfunctional and mismanaged government agency.
Transportation Security Officer (Current Employee) –  MADecember 1, 2016
I enjoy working with my team and it is an important and worthwhile job but the fact that you can lose your job on testing and also that management in our hub location is horrible and makes every effort to make our lives harder for no good reason is one reason not to work for the utterly flawed agency. It desperately needs an overhaul and rehiring campaign at many of its various levels and departments.
Pros
Importance of the job and benefits.
Cons
Job security, pay, and management.
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A fast paced work environment with safety and security for co-workers and the traveling public always the number one priority
Transportation Security Officer (Former Employee) –  Charlotte, NCDecember 6, 2016
Each day begins with the same basic approach, but as the work flow progresses new complications are encountered. Learning to adapt to these changes without sacrificing the ultimate goal of safety and security requires using the internal network of fellow co-workers and the management team. Using the acquired knowledge of more seasoned officers and management helps one build the confidence necessary to make prompt and accurate decisions in future.

The unexpected events which occur throughout the day creates a close working relationship with one's co-workers. Together we decide the appropriate action(s) to take and everyone learns from the experience. It is satisfying know at the close of the day one has done everything possible to prevent a potential breach of protocol.
Pros
Government benefits
Cons
Lack of communication
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TSA Transportations Security Agency
TSO (Current Employee) –  Montrose, CONovember 9, 2016
The culture of the position depends on the airport your assigned to. There are some areas that the working environment is great, but western Colorado is not one of them due to management issues, serious management issues. I worked for TSA for seven-years, at various airports within Western Colorado hub.
I have worked in private sector and had better benefits. I would strongly recommend that one goes to the airport they wish to work at and talk to the TSO's there about specific environment/culture issues, their "take" on favoritism, and what they think of their management.
Pros
Its a job
Cons
Management
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Working with the TSA was a high pressured networking and education job.
Systems Administrator (Former Employee) –  Kansas City, MODecember 22, 2016
A typical days work consisted of setting up 20 workstations to one server and printers. Also, repairing and updating hardware and software per corporate protocols, was a continuous operation.
I learned to assimilate with the current staff, which promotes unity and teamwork.
There were not many co-workers due to the single person responsibilities but the ones that I interacted with were professional.
The hardest part of the job was being at a remote location away from my family up to 6 months at a time.
The most enjoyable part of the job was having autonomy in my duties and the flexibility to make "in-field" decisions. And knowing I did my part after 9/11.
Pros
Excellent pay and benefits
Cons
Away from home for months at a time.
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Its not for me!
Transportation Security Officer (Current Employee) –  Arlington, VADecember 4, 2016
I have worked for TSA for three years. My attitude has changed about this agency. For one, staffing is always an issue. They are constantly hiring because people are constantly leaving, getting fired, or promoted. The only thing good about working there is the pay and benefits. I advise people to really ask questions before accepting this position. Money shouldn't be the only reason you go to a company or leave a company.
Pros
Pay and Benefits
Cons
staff shortage, way too flexible-too many changes, no job security, too much stress, bad leadership, miscommunication
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Great people to work with in a fantastic area
Officer (Current Employee) –  Hayden, CONovember 16, 2016
This type of work isn't for everyone. You have to have a real interest in the safety and security of the public and that service, at least initially, being your primary reward. There is potential for advancement and a wide range of other opportunities. I think a great start for a young person or someone nearing retirement as there are benefits that many people need.
Pros
Working as a team
Cons
Occasional monotony. Public and media scrutiny must be kept in perspective
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Great concept as to secure the traveling public.
Security Officer (Current Employee) –  Los Angeles, CAOctober 24, 2016
There can be better proactive techniques but the whole concept of protecting the traveling public is a great thing. The wages that are paid are more than average but still not enough for the job duties. The benefits are good but could be better.
Pros
The mass procedures of screening, wages and benefits.
Cons
Constant change, unorganized staff, training process, end of the year bonus decisions and promotion process.
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Tsa
TRANSPORTATION SECURITY OFFICER (Current Employee) –  ohioOctober 5, 2016
If you like knowing that you are securing the public and like to work with the public this is a great job. You interact with the public daily and assist them to have the safest flight possible. The hardest part of the job is remembering all of the rules and procedures but once you do it on a daily basis it will be come easy. You will work with lots of co-workers and you all work as a team. It can be stressful at times and quite busy during holidays but it is great knowing that you are making people safe.
Pros
Good money and benefits, government job
Cons
Stressful, fast pace, lots to remember
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Continous training, certification, testing, and neglect
Transportation Security Screener (Current Employee) –  Washington, DCJune 29, 2016
Start off by saying I was in a nice, small, friendly airport.
That being said, if yoU want to work a career in a federal stand point and receive the benefits that will Keep you alive and comfortable with a payCheck for minimal experience, then by all means please join in. There is always need for GREAT people.
If you wish to work in saiD position have a gauranteed job as long as you do not break rules, then look Into applying.
Without a doubt, the hardest thing in this job is the Constant understanding of always being under fire. wether from enemies, general public, coworKers, or even fellow officers. with so much to protect, tensions tend to run high
Pros
Full benefits, Uniform allowance, Competitive compensation, Knowledge of worldly activities
Cons
Minimal training for advancement, Limited career path, Questionable leadership
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great benefits, horrible managment
Transportation Security Officer (Former Employee) –  IndianaDecember 4, 2016
management was morally and ethically corrupt, A great career with tons of potential, but too much political gain on the local level of management,
You can't beat the benefits, but most federal employees would agree with that
Pros
benefits, decent pay
Cons
shift hours, career growth, TSA always under scrutiny
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Huge government agency and it acts like it
Master Coordination Center Officer (Current Employee) –  Grand Junction, CO 81506November 16, 2016
It takes about six months to get through the hiring process.
Like any Federal job there is lots of red tape to deal with. Coordination Center Officer entails long hours on the phone and inputting data, as well as writing reports
Pros
Great benefits
Cons
Late hours to start and difficult to get the vecation time wanted
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Federal Government job with excellent benefits and job security.
Transportation Security Officer (Current Employee) –  Chicago, IL 60666January 1, 2017
Provide aviation passenger security at Chicago O'Hare International Airport to the traveling public to ensure that they get to their destinations safely.
Pros
Seniority based workplace, excellent benefits, possibilities for advancement.
Cons
Monotonous work with little or no variety.
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Management could use some work
Transportation Security Officer (Current Employee) –  Sandston, VANovember 3, 2016
The job although easy, carries a lot of responsibility. It should be taken seriously. Protecting the public, whether they realize they are in danger or not and remaining respectful regardless of whether you are being respected is tough.

Management seems to pursue their own agenda, and not that of their workforce.
Pros
Benefits, Schedule
Cons
Management
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Organization needs an overhaul
Transportation Security Officer (Current Employee) –  Salisbury, MD 21804January 11, 2017
TSA needs an overhaul, as it is top heavy with management, and very disorganized. Additionally, employees are dogged by constant "gotcha" style testing, for which you can be fired if you fail.
Pros
Good benefits package
Cons
Bad management, too much testing.
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i should have left years ago
Transportation Secutity Officer. TSO (Former Employee) –  Reagan National AiroirtJuly 24, 2016
This front line people are treated with no respect from the public or from their management. After 9 years I lost my job for 'failing' annual test. The was the best thing that happened in a long time. The job will take the life out of you. A culture of promoting from a pool of incompetence
Pros
Transit benefits cost of living adjustments
Cons
The job is just hollow and draining . No annual raises no support from management
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Great stepping stool for federal governement
Supervisory Transportation Security Officer (Current Employee) –  Dallas, TX 75235August 11, 2016
It is a great way to get your foot into the door if you are looking in getting into a federal agency. A typical day at work is usually a busy day considering I work the morning shift and the passenger loads are heavy and having to still get my supervisory duties done. The hardest part of my job is time/task management. The most enjoyable part of my job and doing multiple tasks and learning new tasks
Pros
Benefits
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Hostile Work Environment
Transportation Security Manager (Former Employee) –  Los Angeles, CAJanuary 18, 2017
TSA Management creates a hostile work environment for the workforce. Employees are afraid to report security gaps because of retaliation. TSA upper management works hard to cover things up.
Pros
Salary, Co-Workers, Govt. Benefits
Cons
Whistleblower Retaliation
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Great company to work for
Lead Transportation Security Officer (Former Employee) –  McAllen, TXSeptember 12, 2016
Shift starts with an inbreif then all officers are placed in screening positions. Training is provided, management will to assist all officers.
Hardest part of job are the practical which you need to pass for raises and bonuses.
Pros
benefits and pay raises
Cons
need to be at work at 3:00am
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It's a very fast paced environment. Have learned a great deal in terms of how to interact and deal with people and difficult situations.
Transportation Security Officer (Current Employee) –  Jamaica, NYJuly 30, 2016
Transportation security administration is a great place to learn and absorb all that is going on in our world today however because if the newness of the agency still had a lot of kinks that need to be worked on.
Pros
Transpiration benefits, lots of room to move up the ladder in the company
Cons
Job is not secure, reactive agency, procedures are changed very often
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Overall rating

3.6
Based on 759 reviews
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Ratings by category

Work/Life Balance
3.4
Compensation/Benefits
3.8
Job Security/Advancement
3.3
Management
3.0
Culture
3.2

Transportation Security Administration Reviews by Job Title