Transportation Security Administration

Transportation Security Administration Employee Reviews

Found 750 reviews matching the search
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Miserable place to work at
Transportation Security Officer (Former Employee) –  Miami, FLApril 5, 2017
The managers are overbearing and inept
Promotions are typically based on favoritism
Nepotism permeates the workplace
Compensation is abysmal
Entirely too much work and too few employees contributing to workplace injuries
Pros
Benefits
Cons
Management, Pay
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Horrible place to be.
Transportation Security Officer (TSO) (Current Employee) –  Little Rock, ARApril 5, 2017
A horrible place to work. You will dread having to get up because you know that you have to go to work that day. The favoritism is off the charts and it is sickening.
Pros
Better benefits than most places.
Cons
Everything else.
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Seriously
Lead Supervising Officer (Current Employee) –  New Orleans, LAApril 2, 2017
The hardest part of the job is knowing the traveling public is what makes people that work there become the way they are. The public creates stress, which makes the company reactive, and in turn places more stress upon the employees. Its a lose lose
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Little bit of money, lot of stress
Security Officer (Former Employee) –  Portland, ORMarch 31, 2017
TSA is a government agency which does mean some form of job security. However, our attrition rate per agency ranks with any of the worst companies you can find and for good reason. The work demands are often changing, the procedures are only becoming more invasive, and there has been no monetary compensation or support from management to help the TSO deal with the scrutiny that comes with changes that the average person may think infringe upon their rights. Overtime is plenty, but mandatory OT is forever looming. They want you to be safe but prefer you come in during inclement weather people are afraid to call out sick even though they have hours and hours of allotted sick time. There are issues, but the job offers benefits to part time officers, once you pass your probation it's hard to fire you, and it's better than being unemployed.
Pros
benefits
Cons
management, policy, culture
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Fun place to work
Transportation Security Administrative (Former Employee) –  Indianapolis, INMarch 31, 2017
The most enjoyable part of the job, is talking to people, guiding them the security and peace of mind that they need.
The management is fine, and they recognize good employees.
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A place to advance your career.
Passenger Screener (Former Employee) –  Los Angeles, CAMarch 31, 2017
Excellent opportunities to learn and grow. There is a wide range to jobs available within the TSA. If you can get in take full advantage of the opportunities.
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Working for homeland security
Security Screener (Former Employee) –  Houston, TXMarch 29, 2017
I worked in a huge airport and worked many different checkpoints. I enjoyed this job because i met celebrities and learned the whole screening process to enter gates. I learned x-ray imaging and mag detection, plus utilized an ETD machine. The people I worked with made the days go by smoothly, however there were times where we found items from passengers that caused scenes. A typical day at work is busy.
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A Typical Day
Lead Transportation Security Officer (Current Employee) –  Los Angeles, CAMarch 29, 2017
My day typically consist of providing effective and efficient security screening with a mix of customer service. Ensuring a safe secure path for the traveling public.
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Easy to move up management not that great
Transportation Security Officer (Current Employee) –  Los Angeles, CAMarch 25, 2017
Enjoy working here very easy to get days off that you need, but work environment is not the best. Moral here is very low even though there is room to grow.
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good start off job
Transportation Security Officer (Current Employee) –  Queens, NYMarch 24, 2017
a good place to get experience in security. flexible hours and shifts. the training is classroom training and on the job training. very easy when yo get the hang of it.
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Dissapointed
Transportation Security Officer (Former Employee) –  Orlando, FLMarch 23, 2017
Working at TSA has helped me with my customer service skills because the work environment is very diverse and that's what I liked What I didn't like was the lack of responsibility in management poor communication skills throughout the department.
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Important work, public interaction, security vs. customer service
Officer (Current Employee) –  Romulus, MIMarch 22, 2017
There is a fine line between security and customer service in America which is a great and unique challenge. I love my work with this company, I do not like the negativity others bring to work.
Pros
gain people skills, top security force
Cons
life/work ratio and hours are unnatural
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poor management
Scheduling Officer (Former Employee) –  San Diego, CAMarch 22, 2017
Management is not the best in the world, but the pay is what gets people to stay since it is a stepping stone in the federal government.It also gives benefits even as a part-timer which is a plus.
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Very strict, federal job
Transportation Security Officer (Current Employee) –  Coppell, TXMarch 22, 2017
The job is fairly easy and the money is decent, the hard part is finding a scheduled shift that you can work with. The senior coworkers take all the good shifts.
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Boring.
Dispatcher/Assistant (Former Employee) –  Boothwyn, PAMarch 21, 2017
No excitement. Supervisors and managers do not handle situations until after the fact. Hours are good. Pay rate and benefits could be better. Rumors galore.
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Wonderful management, great pay
Transportation Security Officer (Former Employee) –  Atlanta, GAMarch 18, 2017
No complaints. I was very satisfies with my hours . Flexible hours. Overtime was always available and great co-workers. Workload not too heavy the airport is a great place to work
Cons
Nome
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Fun and challenging
Transportation Security Officer (Current Employee) –  Denver, COMarch 15, 2017
Typical day of work include running X-Ray machine to identify any threats in carry-on luggage. Then proceeding to Ticket Documentation Checker which include checking and matching travelers Identification to the boarding pass.
Next is bag checks on any potential carry-on bags
Pros
Good Benefits in health, dental, vision, 401k
Cons
Travel Time
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Tsa
Supervisory Transportation Security Officer (Current Employee) –  Queens, NYMarch 14, 2017
face paced, considered emergency personnel, customer service oriented, multitasking needed, Perform multiple skills and functions, critical thinking skills neces
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Stressful, not appreciative, hostile at times
Transportation Security Officer (Current Employee) –  Irvine, CAMarch 10, 2017
Training 450 employess had its challenges, but it was rewarding. The line of work was very challenging, dealing with the traveling public who did not want to be screened was very hard at times. Very militaristic environment.
Pros
Great benefits
Cons
Not flexible, not caring
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fun job with room for advancement
Security Officer/Customer Service (Current Employee) –  Philadelphia, PAMarch 10, 2017
great customer service job. Great pay. this job has opportunities for advancement. I learned how to react in a hostile situation, also sympathize and understand a passenger,s needs. There is a lot of decision making and I,ve learned to make them in a timely fashion. enjoy helping people and there is so much culture in the organization.
Pros
room for advancement
Cons
abnormal hours
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Overall rating

3.6
Based on 844 reviews
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Ratings by category

Work/Life Balance
3.4
Compensation/Benefits
3.8
Job Security/Advancement
3.3
Management
2.9
Culture
3.2

CEO Approval

63%
241 ratings
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