Good Pay, Questionable Management
Service Writer/Advisor (Former Employee) – Denver, CO – October 26, 2017
TransWest offers standard benefits and good pay once you've worked there for over a year. I learned a lot about professionalism, sales, and team management. However, there were serious issues with management and turnover that resulted in poor morale. I think that if management had focused on recruiting experienced techs (and paying them more fairly) and training the younger techs better, we wouldn't have had such a serious turnover problem. A typical day was very fast-paced and at times stressful; but it could also slow to a crawl depending on demand. It was always rewarding to get a driver back on the road ahead of schedule or earning a new client and increasing revenue. But at the end of the day the most enjoyable part was all the hilarious conversations and moments I had with my co-workers.