Worked as AGM at the fuel desk...Job is very stressful and also 24/7/365 Even when off the clock you have to be concerned about having to come in and cover a shift or emergency.......There is no work/life balance....
Truck Drivers can be extremely difficult to deal with and most of the employees aren't exactly the best workers....It makes for an extremely difficult day. There is also an extremely high turnover rate so you are constantly interviewing and the candidate field is not the best....Once hired employees are poorly trained. To be honest I never worked with so many whiny, entitled employees.
Management was OK and for the most part left me alone to do my thing.....
The hardest part of the job was that it was constantly busy and you are always being called away to handle other things (equipment breakdowns, breaking up fights between drivers and sometimes employees and watching cameras for employee theft and misbehavior)
It was work and hours were always available, occasionaly truck drivers had free stuff to give us
Pay was too low for a manager, benefits were expensive, always worrying about being called in. Trucker Culture is not for everyone
Crew Member (Former Employee) – Jacksonville, FL – November 20, 2017
Never enough people to work and the people that does show up it's only a few who want to actually work. managment doesn't care about anyone. some of the managers are really shady people.turnover rate is sky high most new people don't last a week. they clock you out for breaks even if you don't take one. no raise until you've worked there a year and still it's based off performance or their satisfactory. don't waste your time the little money they pay isn't worth what you will experience and put up with.
Customer Service Representative (Former Employee) – Buttonwillow, CA – November 18, 2017
I loved working with my co-workers as well as management here. The environment was always cheerful and, very pleasant to work in. I enjoyed the relationship I was able to develop with the regular customers.
General Truck Service Manager (Former Employee) – Tonopah, AZ – October 12, 2017
If you want a lot of stress, work here, make sure you do not make to much money with them or they will try to replace you to bring in someone cheap and stupid so they can can micro manage you to death.
Cashier/Customer Service (Former Employee) – Gary, IN – October 2, 2017
This was my first job and I liked that I was making .75 cents more than minimum wage. I had fallen in love with my Job. My manager were all positive - made working there a breeze as long as you'd follow policy and did your job. Unfortunately, the company had switched store managers and there was a lot of catty behavior going on. It was not all bad but the management could not be trusted.
Very good place to work with easy going employees and management
Porter/Janitor (Former Employee) – Elkton, MD – September 22, 2017
A typical day at work there is pretty laid back everybody works as a team without fussing and arguing the managers work with you whenever needed when it gets busy in the evening between 4pm and 9pm when the drivers all come in at once just to get a quick shower then after that it dies down got good tips too just because we make the drivers feel like they are home
25% discount on everything in the resturant and store exept tabacoo products
You have to be a strong person to work at TA. Some guests are so mean they could make you cry. It's happened to me a couple of times over the past four years. My manager right now is wonderful though and he works well with everyone and tries to make the schedule fair. There are also the guests that come in every day and you get to know them and their life and sometimes they become like family.
Nice guests, wonderful manager, flexible schedule
Half hour unpaid lunch break, terrible guests, not very good pay for what you have to deal with some days
Assistant General Manager (Current Employee) – Effingham, IL – August 19, 2017
Each location is different so I cannot speak of the company as a whole. The corporate office is forever changing and evolving so there is constant updates and training. I wouldnt talk somone out of working here but it is not for everyone. Its a challenging environment due to the customer base. Being yelled at by a customer for something out of your control is not uncommon. However, there is room for advancement if you are willing to go out of your way to train. Staffing is challenging because full-time positions are few and far between and part-time positions typically work 29 hours or less. If you stick with it and desire to move up it can happen within 2 to 5 years.
Tsa (Current Employee) – Terrell, TX – August 9, 2017
Great company great managers good work invkronment I honestly have no complaints . I have had ups and downs in this company both managers and corporate have always found solutions to problems when I've had family emergencies deaths in family management has always showed the passion of how important family really means.thank you ta
Horrible mgmt mean emoloyees liars awful environment
Waitress (Former Employee) – Brooklyn, IA – July 6, 2017
Was expected ro know how to do everything first day out of training. Was accused of stealing tips and not running food. Not true. Got in trouble for not remembering how to do everything I walked out. Dont work at rhe Brooklyn Iowa restaurant. Always hiring there reasons for this