Travelers Companies, Inc Employee Reviews

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
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Job Work/Life Balance
Compensation/Benefits
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Great job for a born salesman
Licensed Insurance Advisor (Former Employee), Knoxville, TNNovember 29, 2014
Pros: very supportive management, positive work environment
Cons: time was micromanaged
Salary and bonus compensation structure was fair.
Training was thorough.
Job duties are clearly outlined, and a good salesman would excel in the position - however, if you do not excel, you will be mentored and put on a warning program. Can be quite stressful in the current economy.

Management is positive and supportive, hours are regular 40/week (some overtime here and there, but you will usually always know ahead of time). Coworkers can be competitive, but was always in good fun in my office.
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Inbound call center
Sales Counselor / Team Sales Leader (Former Employee), Spokane, WANovember 26, 2014
Pros: great work environment, and co workers
Cons: same thing day in day out.
Lots of inbound calls selling insurance policies. Can become very repetitive. Great team work environment. Not many opportunities for advancement.
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Burn through people.
Claims Adjuster (Current Employee), Indianapolis, INNovember 12, 2014
Pros: good pay
Cons: terrible management and high turnover rate.
They pay higher than other companies, but expect you to do twice as much work and hold you to standards that are unattainable. They constantly tell you that you're not doing enough and consistently look for things you do wrong. The pay is the only reason I, as well as several others stay.
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ZERO work life balance
Senior Financial Consultant (Former Employee), Hartford, CTSeptember 16, 2014
Colleagues great, management TERRIBLE
Be prepared to be "on" 24/7
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Great company overall
Information Systems Manager (Current Employee), Hartford, CTJuly 8, 2014
Insurance company with great values, and a stong focus on developing its people.
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Good people, good stable environment
Account Executive - MM Global Technology (Current Employee), Dallas, TXMay 30, 2013
My typical day involves working with brokers and their clients. Analyzing data, creating relationships, etc. My co-workers are easy to work and also helpful.
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It's a job
Field Damage Appraiser (Former Employee), SF Bay AreaJanuary 28, 2013
Pros: work from home office, 401k match, company vehicle
Cons: micromanaged, no advancement, intense work load
-Extensive work load
-Too many unrealistic objectives
-Exclusively micromanaged
-Overseeing repairs, client rentals, completing supplements, initial estimates and helping inside staff understand field jargon
-No room for advancement due to cronyism
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ok place to work
Information Systems Specialist (Former Employee), hartford, ctJanuary 3, 2013
ok place to work. benefits are good. learned lots of things. most managers were good.
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Work here only if you can't get in with another insurance company
Risk Control (Former Employee), SoutheastDecember 14, 2012
Pros: knowledgeable and friendly co-workers also suffering under micromanagement
Cons: extreme micromanagement, poor work/life balance, constant revolving door in employees
You will get good experience at Travelers - that can help you get a better job with a company that values its employees and provides a realistic work-life balance.

Travelers has too many layers of management - the micromanagement is the worst of any place I've been employed. Knowledge, skills, relationship building - none of that matters at Travelers... It's all about management metrics. How many places you visit, how many reports you write, how many days it takes you to write a report, etc.

Spend a week on the road? You better be back at your desk at 8am the next morning! They even have an indicator light on your computer (Office Communicator). If you don't key anything in your computer - the light will turn from green to yellow, then to red depending upon how many minutes have passed! No joke - and management personnel in Hartford are always watching.

I am one of the fortunate ones you escaped from the red umbrella and landed into a better job - with much better pay - appropriate work/life balance - and few layers of management. It has been fun to go to work again - after 8 brutal years at Travelers.

Again, find another company to work for if at all possible!
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Challenging and fun work place.
Summer Intern (Former Employee), Hartford, CTDecember 6, 2012
Working at Travelers was very rewarding in the sense I was treated as a part of a family/community within the work environment. I was able to network and I gained a lot of knowledge from talking to co-workers in different areas. Overall I would rate my experience as extremely beneficial.
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Strong company with great people to work with
Pricing Analyst (Current Employee), Hartford, CTNovember 25, 2012
Pros: competitive environment, plenty of room for advancement, great pay and benefits, great location, strong company with the history to back it up.
Cons: no free coffee, food, or drinks. cafeterias seem a little overpriced.
I'm on my second month with the company and have to say my entire experience so far has been awesome. I am surrounded by smart, determined coworkers and there is plenty of work to take on. Travelers has a beautiful campus in Hartford which is huge and in a prime location downtown.
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Very demanding workplace, difficult to balance work with life activities
Manager/DB2 for z/OS Systems Programmer (Current Employee), Hartford, CTSeptember 13, 2012
Pros: good benefits
Cons: very process driven (overemphasis on change control), less and less respect for technical expertise
The hardest part of the job is balancing the work load given to you. It is very difficult to focus on anything. There is no balance between work and life activities; it is all weighted towards work. There is little room for advancement.
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Expect long hours and average pay
Underwriter (Former Employee), Birmingham, ALJune 11, 2012
Pros: you get a free t-shirt when you are hired.
Cons: stress followed by work that comes with stress due to working stress.
If you are looking for a claims job, get ready to work your tail off. You will get paid a decent wage but you'll be getting home after dark every day. Claims are understaffed and overworked. This includes managers positions.

In house underwriting and risk jobs are a little less stressful because they have to let you go at 5:30. But still, you'll have to schedule your bathroom breaks because there's no down time.

Stress rules in every way with Travelers. They staff at the minimum number of employees and don't plan for turnover until well after someone leaves. This is a money saving operation. The idea is that when someone leaves, just disburse their work among everyone else and things will work out. Not very forward thinking.

The entry level claims and UW positions start between 48K and 55K depending on your location.

All that said, I don't know of too many insurance companies that plan ahead or staffs in a way that tries to take care of their employees and customers.

With the whole "save $450," "save $300" commercial craze that's going around now in personal lines insurance, there's really no good way to spin things without working your employees to the bone.
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Best to look elswhere
sales (Former Employee), greenwood villageMay 30, 2012
Overall this company is antiquated in systems and the management is continuously outmaneuvering higher management to keep their positions or to make themselves look good. Cuthroat and underhanded.
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Would not recommend.
slcc (Former Employee), OhioApril 26, 2012
Cons: many
Micro managed to the nth degree, huge turnover. Would recommend you looking elsewhere. Victorian mis-management style....

May 30, 2012

I have seen many high performance employees leave Travelers. The employees are ultra-competitive and can very difficult. Many of the Senior Managers have a reputation for only caring about themselves and are not respected.

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Great room for growth, and continously learning.
University Relations & Operations Coordinator (Current Employee), Hartford, CTApril 3, 2012
This is a great company! You have to be here to experience it, and everyone is friendly.
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Travelers is a great place to grow!
Account Executive Officer (Current Employee), Atlanta, GAMay 4, 2011
The company expects a great deal from high performers, but they work very hard to reward your contribution.