Travelers Employee Reviews

Found 753 reviews matching the search
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Competent and stable property casualty carrier.
Strategic Claim Investigation (Former Employee) –  HartfordFebruary 22, 2017
A large P&C carrier. The array of claims handled is varied and interesting. Claims are handled professionally and competently. The company is an effective steward of premiums. However the company is conservative to the point of being risk averse. While obviously claims are external events reported by individual and business policy holders, Travelers is an inward facing company. Meaning, all eyes are focused on Hartford. Management is more focused on monitoring versus leading.
Pros
Conservative and stable
Cons
Risk averse
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun place to work
SENIOR CUSTOMER SERVICE REPRESENTATIVE (Former Employee) –  Houston, TXFebruary 14, 2017
Fun place to work and the managers are awesome.
I worked from home in houston texas.
typical day to day work is to answer the phone
accept payment and assists the customer on coverage changes.
The hardest part of the job when there is a customer that's very irate that don't want to hear what they wanted to hear.
the most enjoyable part of my job is people.
Co workers are friendly.
Managers are friendly.
Pros
bonus quarterly
Cons
nothing
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Very boring, Very nepitistic
Finance Intern (Former Employee) –  Hartford, CTJanuary 10, 2017
You will probably like your manager, everyone at Travelers is pleasant. The problem is that it is very boring and whenever someone does something wrong management assesses it in a passive-aggressive manner instead of just being straightforward. The work is very boring corporate finance, but the hours are extremely reasonable.Also, 90% of the interns are the children of someone who works there already, which isn't right.
Pros
Hours are reasonable, compensation is ok for interns
Cons
passive-aggressive environment.
Was this review helpful?Yes3NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Provided work direction, helped with requirement clarification, did analysis/design walkthrough.
Lead Dot Net Developer (Current Employee) –  Hartford, CTJanuary 10, 2017
Travelers is leading business insurance provider in USA. Travelers also provides Personal insurance in terms of auto, home and renters. The project is aimed to design and develop travelers home page and travelers Business application. Under this project .NET framework was upgraded to 4.5.2 and MVC. We also added a module which enables users to share the web page as Email, PDF or on sharing platforms like Facebook and Twitter.
Pros
Good Work Environment
Cons
Strict Work Schedules
Was this review helpful?YesNo1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Travelers is a good company with great benefits.
Premium Auditor (Current Employee) –  Brookfield, WIDecember 4, 2016
I work in Premium Audit. It is a nice job, very independent. Meet new people. Get to travel. However, this job has no work/life balance. It is very metric based and extremely demanding. Working from home has advantages, however, the work also never leaves. I worked 50+ hours a week and being salary was not really compensated for the time I put in. I had to leave due to extreme stress and having to work so many hours to make production. The management was good, it was the production goals that were unrealistic.
Pros
Make own schedule, flexibility, good PTO and benefits
Cons
Long hours, working from home- never leave work
Was this review helpful?Yes3No2Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
unrealist expectations
Inbound sales (Former Employee) –  Richardson, TXFebruary 6, 2017
I was told testing for licenses would be 8 weeks. It was 3 days. It was incredible amount of information to learn so quickly. They do not give you a change to be success. They would save lots more money on representatives they leave. The money you make takes a long time to get the amount quoted to employee.
Pros
testing free.
Cons
work weekends, holidays, nites. no time to learn the materials.
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Solid Company overall
Agency Underwriter (Current Employee) –  Garland, TXDecember 27, 2016
Great place to start your underwriting career. With no prior insurance experience I was given all of the tools to succeed. The training program was less than desired. The pat 5 years have afforded me the experience in underwriting, process improvement and process development.
Pros
Great benefits, Great work life balance.
Cons
Micro managed more than any other company I have worked for.
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Competitive well compensating work environment
Insurance Sales Counselor (Former Employee) –  Richardson, TXNovember 17, 2016
You are well trained in your job expectations but there are many requirements you are expected to meet. If you preform well, the compensation is generous, but if your performance is average, so is your compensation.
Also, there is a clear separation of powers between upper management and employees which make management intimidating and unapproachable.
Pros
compensation, benefits
Cons
upper management separated from regular employees
Was this review helpful?Yes2No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun with my second family
Auto Claim Representative (Former Employee) –  Richardson, TXDecember 20, 2016
I am so thankful for the experience gained and kept from my time with Travelers. However in 2005 with new management those there for 25 years or longer were being written up and the thought among many was because of the high salary and pensions which was unfortunate to say the least.
Pros
Everything at Travelers was a Pro in my opinion.
Cons
Nothing
Was this review helpful?Yes2No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
even amount of pros and cons
Insurance Service Representative (Former Employee) –  Knoxville, TNNovember 14, 2016
The company is up to date and ok with colored hair, tattoos, body modifications, and self expression to generate a very relaxed culture. Unfortunately, even though certain choices are ok with dress code or the ethics guidelines, there are team members, both front line service and sales and higher ups, that will judge you and formulate a very snarky opinion and not be afraid to show it. Favoritism runs rampant in the Traveler's office, and the work is monotonous. The pay, benefits, and close friends that you get from working there can be worth it.. but its ultimately if you can handle getting paid good money to work in a high school environment.
Was this review helpful?Yes3No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Established
CUSTOMER SERVICE REPRESENTATIVE (Current Employee) –  Glens Falls, NYDecember 18, 2016
An established company with room for advancement and great compensation. A typical day at work is answering phones for approximately 8 hours. The management is nice however not consistent. The hardest part of the job is answering the phones constantly. The most enjoyable part of the job is the bonuses.
Pros
benefits, bonuses
Cons
not consistent
Was this review helpful?Yes4No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive, fast paced work environment, friendly staff
Workers' Compensation Adjuster (Former Employee) –  Hunt Valley, MDFebruary 21, 2017
I began my Workers' Compensation career at Travelers and learned a lot on initial investigation, taking statements and handling claims beginning to end. Good training.
Pros
Good training, resources available, paid continuing education
Cons
Heavy work load, turn over, strict guidelines
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and challenging workplace environment
Infrastructure Delivery Services, Delivery Lead (Former Employee) –  Hartford, CTJanuary 17, 2017
Productive and challenging workplace environment with global presence. IT infrastructure is fluent and new technologies continue to be adopted. Workforce is professional and diverse. Internship and leadership development programs are well received.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Strong company
Corporate Tax Intern (Former Employee) –  St. Paul, MNDecember 4, 2016
A typical day at work was focused yet realistic. I learned a lot in several training meetings. The management could be better trained though. Co-workers were encouraging and helpful. The hardest part of the job was getting used to the large corporate feel. However, the most enjoyable part of the job was getting to meet new faces almost every day!
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Excellent company to work for. The Travelers is a professional and diverse company who provides necessary tools and training to succeed professionally
Claim Legal Cash Desk Analyst (Current Employee) –  Hartford, CTOctober 21, 2016
Great company, well diverse group, offer inhouse training and classes, flexible hours, great vacation, good benefits, offer 401lk, job posting available, opportunity, equal treatment, good locations
Pros
Great opportunity, women leaders, diversity, courses available, training, community involvement, good benefits, good location, advancement?
Cons
More men in leadership roles.
Was this review helpful?Yes1No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Overall pretty good
Terminal Supervisor II (Former Employee) –  Spokane, WAJanuary 27, 2017
There are a lot of opportunities to move up in the company. You get to meet so many different people, from so many different walks of life. The down side to working for a company who is busy on the holidays is, you are always working on the holidays.
Pros
You are always moving
Cons
Holidays are the busiest time
Was this review helpful?Yes1No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
High Pressure, Low Appreciation, lack of interest in employees.
Member (Former Employee) –  Austin, TXNovember 15, 2016
The job has good benefits. Company is full of middle management that micro manages and focuses on outcomes that benefit the company rather than individual customers. Steady presence of '2-faced' employees. Toxic corporate culture.
Pros
Good Benefits
Cons
Horrific Management and Corporate Culture
Was this review helpful?Yes6NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Many managers for few workers
Registered Nurse Medical Case Manager (Former Employee) –  Franklin, TNJanuary 25, 2017
Punitive work environment with little reward. No opportunity for advancement for medical case management unless you only want to become a manager. Punitive style of management. Lack of any independent activity requiring approval for any activities.
Was this review helpful?Yes3NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Culture is Lacking
Contact Center Manager- Personal Insurance (Former Employee) –  Dallas, TXFebruary 22, 2017
Company is looking for a direction. Management staff is not trustworthy, and no work/life balance. Claims to promote worklife balance, but requires many hours of work at home.
Management staff will lie to your face.
Pros
Decent Pay
Cons
Management is not trustworthy
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Intense work Multiple Company Functions
Case Manager for Worker's Compensation (Current Employee) –  Houston, TXJanuary 10, 2017
Intense workplace; but absolutely great coworkers but becoming less of a participation at company functions. A unit is overseen by one manager and each unit is very isolated
Pros
Extensive vacation; great benefits
Cons
Disjointed management
Was this review helpful?YesNoReport

Want to know more about working here?

Ask a question about working or interviewing at Travelers. Our community is ready to answer.

Ask a Question

Overall rating

3.8
Based on 780 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
3.5
Compensation/Benefits
4.0
Job Security/Advancement
3.3
Management
3.3
Culture
3.5