Outside Property Claims Representative (Current Employee) – Chantilly, VA – February 12, 2017
I am a property claims adjuster in Washington, DC. There is high turnover in this territory, and way too many claims for the staff there to handle regularly. It seems like they are starting to staff the area better; however, as an adjuster, there never seem to be enough hours in the day to get all your work done. The mindset of management seems to be "well everyone else is busy too, so just deal with it. Not much compensation to go along with the additional work, but the starting salary is pretty generous. Minimal room for growth as well.
Good starting pay
Overworked, No room for advancement, Corporate hoops to jump through for career changes
Premium Auditor (Current Employee) – Brookfield, WI – December 4, 2016
I work in Premium Audit. It is a nice job, very independent. Meet new people. Get to travel. However, this job has no work/life balance. It is very metric based and extremely demanding. Working from home has advantages, however, the work also never leaves. I worked 50+ hours a week and being salary was not really compensated for the time I put in. I had to leave due to extreme stress and having to work so many hours to make production. The management was good, it was the production goals that were unrealistic.
Make own schedule, flexibility, good PTO and benefits
Insurance Service Representative (Former Employee) – Knoxville, TN – November 14, 2016
The company is up to date and ok with colored hair, tattoos, body modifications, and self expression to generate a very relaxed culture. Unfortunately, even though certain choices are ok with dress code or the ethics guidelines, there are team members, both front line service and sales and higher ups, that will judge you and formulate a very snarky opinion and not be afraid to show it. Favoritism runs rampant in the Traveler's office, and the work is monotonous. The pay, benefits, and close friends that you get from working there can be worth it.. but its ultimately if you can handle getting paid good money to work in a high school environment.
You will probably like your manager, everyone at Travelers is pleasant. The problem is that it is very boring and whenever someone does something wrong management assesses it in a passive-aggressive manner instead of just being straightforward. The work is very boring corporate finance, but the hours are extremely reasonable.Also, 90% of the interns are the children of someone who works there already, which isn't right.
Hours are reasonable, compensation is ok for interns
Great place to start your underwriting career. With no prior insurance experience I was given all of the tools to succeed. The training program was less than desired. The pat 5 years have afforded me the experience in underwriting, process improvement and process development.
Great benefits, Great work life balance.
Micro managed more than any other company I have worked for.
You are well trained in your job expectations but there are many requirements you are expected to meet. If you preform well, the compensation is generous, but if your performance is average, so is your compensation. Also, there is a clear separation of powers between upper management and employees which make management intimidating and unapproachable.
CUSTOMER SERVICE REPRESENTATIVE (Current Employee) – Glens Falls, NY – December 18, 2016
An established company with room for advancement and great compensation. A typical day at work is answering phones for approximately 8 hours. The management is nice however not consistent. The hardest part of the job is answering the phones constantly. The most enjoyable part of the job is the bonuses.
Auto Claim Representative (Former Employee) – Richardson, TX – December 20, 2016
I am so thankful for the experience gained and kept from my time with Travelers. However in 2005 with new management those there for 25 years or longer were being written up and the thought among many was because of the high salary and pensions which was unfortunate to say the least.
High Pressure, Low Appreciation, lack of interest in employees.
Member (Former Employee) – Austin, TX – November 15, 2016
The job has good benefits. Company is full of middle management that micro manages and focuses on outcomes that benefit the company rather than individual customers. Steady presence of '2-faced' employees. Toxic corporate culture.
Auto Claim Dispatcher (Current Employee) – Buffalo, NY – August 17, 2016
A typical day at work consists of communication between myself and coworkers and managers. I learn everyday that there are creative and innovative solutions to solve problems. I manage a team of appraisers in efforts to coordinate their daily workloads. The hardest part of my job would be outages in the field, however this is where I get to exercise my strategic mind set. The most enjoyable part of job is know that at the end of the day I've helped our customers!
Great opportunities for advancement for employees if mobile. Above average compensation with bonus potential. High expectations that are measurable and achievable. Work/Life balance has been a focus in recent years but still needs balance.
very productive environment that employer encouraged team to advance in job career
Claims Analyst (Former Employee) – West Des Moines, IA 50265 – June 6, 2016
I trained employees on computer system, handled medical only claims and made decisions whether claim was payable or denied and processed accordingly. I later handled up to 6 week loss which involved making payments to patient, followed up on reports from doctors care and processed accordingly. My management staff encouraged us to advance if we proved ourselves. The hardest part of the job was handling injured patients that wanted more or thought they needed the benefits if their claim was denied. The most enjoyable part was knowing i accomplished goals set by myself and management team and moving ahead with career.
variety of work, advancement in career, great health insurance and benefits