Inbound call center, log in and start. Say hi to everyone. Review new information for travel and company directives. Review on going projects. Take a call, start a conversation with the customer using question to divine what they are looking for make suggestions and give them options, then book their travel experience. Hardest part; trying to solve complaints and problems of my customers, or explaining why we can't. Most enjoyable; Satisfied customer and compliments.
talking to people, solving the puzzel