Printing Support Assistant (Former Employee), Dallas, Tx – November 13, 2013
Pros: paid 1-hour lunches, kudo cards for days off
Cons: the company was laid off
I loved this job and miss it so much. I was the printing support specialist, meaning I made woundcare reference manuals and shipped them to medical companies all over the United States. Management was awesome and so professional. I learned that I work really well with small groups of people and I am very efficient in my own office work space by myself. – more... I worked with an office of six people and they were the most wonderful group of people. The hardest part of this job was packing up and leaving on the last day. The most enjoyable part would have to have been everything! – less
Project Accountant/Billing Specialist (Former Employee), Mountain View, CA – November 5, 2013
Pros: interesting work, nice coworkers
Cons: management was awful, high stress, lowly wages for difficulty of job
The job itself was interesting but my manager was awful. She was confrontational, mean, rude, and border on inappropriate at times. I was young and this was my first office job so I thought I was too sensitive but after working many other places since I realize just what a monster she was. Everyone else was nice for the most part and the job kept my – more... brain sharp. – less
There was no time for leisure. We were on the phone just about the whole time were at work.
Customer Service Representative (Former Employee), Atlanta, GA – November 5, 2013
Pros: you couldn't go to lunch until you finished the call you were on.
Cons: you can very seldom take a break.
I enjoyed being a Customer Service Representative. I would start work and before I knew it, it was time to go to lunch. I learned how to determine when a power bill is due and the latest it can be paid. I was employed by TRC Staffing Service working for Convergent. Convergent's management needs a lot of improvement. TRC needs to be more honest when – more... hiring employees when it comes to the amount of money that they will be paid and the benefits that they will receive. My co-workers were excellent. The hardest part of my job was having to deal with inexperienced supervisors who acted like authority freaks. They always wanted to be the head-hunchos in charge. If I had my way, everyone of my customers would be pleased at the end of the day. It wasn't easy because there were a lot of conflicting information coming from management. If a customer asked to speak to a supervisor, the supervisor would tell the CSR reps that we had to take control of the call. When the customer insisted on speaking to a supervisor, the supervisors would allow another CSR reps to act as a supervisor. That wasn't fair to the customer or the CSR reps. The most enjoyable part of the job was helping customers keep their power on and assisting them with having their power reconnected. – less
Quality Assurance (Former Employee), Duluth, GA – October 8, 2013
Cons: low pay, high turnover, no promotions
Worst company I have ever worked for. They pay very low yet make all this money on us. They provide low benefits from 401k to healthcare, which is BS for all the work done. I suggest people not work for this place, they are also quick to fire you for little mistakes. Management is a joke, not sure where they get these people from, most workers are more – more... qualified to be in management then the current ones. I have a degree and yet I have some stupid girl tell me what to do. Also there is no diversity in this workplace, management is all white and self loathing. To me it is modern slavery. – less
Laborer (Former Employee), Suwanee, GA – October 8, 2013
Pros: learning different jobs and positions
I would get sent out on a different job just about every week. Majority of them where in warehouses where I would work in a team either building boxes, packing boxes, loading or unloading trucks. The co-workers would change at every job but I enjoyed meeting all the people and having a chance to learn how to work a little bit faster and better with – more... what they would teach me. The hardest part of the job would be the first day or two learning the schedule and layouts of the job. – less
Productive Environment centered on the workers (until IBM bought the company)
IBM Internet Security Systems Internal Helpdesk (Former Employee), Atlanta, GA – September 16, 2013
Internet Security Systems was an excellent company to work for. The CEO was very hands on and could be seen often and conversed with openly. The environment was high paced and results driven but focused on the expertise and inspiration provided by the highly competitive and professional work force. The focus changed once IBM took over.