Don't do it! Do not work here!
Former Front Desk Clerk (Former Employee) – Las Vegas, NV – September 3, 2016
To begin I worked at the Reception area as a Front Desk Clerk at Treasure Island. My experience there was bad due to mistreatment from brown nosing peers to some management. Honestly, I really should have left many years ago but I hung in there hoping it would get better. There were good some days and absolutely unbearable on other days. If your goal is to move up in the Hotel department just know that you have to kiss a lot of behinds to get there. And you will basically be a low paid assistant until someone leaves, dies, or gets fired. Hearing the words " Thank You" would be nice sometimes rather than expecting a write up for some of the most ridiculous reasons. When dealing with difficult guests it's like "pulling teeth" to get some of the management team to address the problem. Most of the time they are too busy in the background gossiping to do their jobs. It would kill some of them to do a check out or a check in even when it's busy. It would have been nice if everyone were made to feel like they belonged there not just the ones who are chummy with the managers.
1 hour break, paid vacation, holiday pay
Micromanagement, disorganized, favoritism, health insurance, no pay raises