I had a great time working at Trend Micro, but at moments it was very stressful dealing with angry customers or trying to manage who gets access to the building. Trend Micro will have to be notified by the facility manager, if any visitors will be trying to access the building. At times we would have to turn vendors or people away because we were not informed about it. Trend Micro wants to keep a safe environment and make sure no strangers have access. Since I work in the front desk alone, it was very quiet and majority of the time I would transfer calls. Some days I would get angry callers, but as always I would stay calm and stay professional. Only once I was threaten on the phone, but I knew it's normal.
The employee at Trend Micro were very kind and always treated me with respect. If I had trouble with anything at all, someone would help me right away with my situation.
I loved their coffee & bagel day and Birthday cake day which is celebrated once a month.