TRG Employer Reviews

This was a very new project that trg decided to take on. It was very messy and not put together. They could have provided better training and more hands on examples of the products we were servicing. We were basically on the phone giving advice we never tried ourselves. I went out and purchased an iPhone just to get familiar with oour products.

• Sells all products and services offered by the Company. Meet all sales objectives. Maintain strong knowledge of all Company products, accessories, pricing plans, promotions, and service features. Provides efficient, courteous customer service and assistance in all aspects of product offerings and services.

• Obtains or receives merchandise, totals – more... bill, accepts payment, and makes change for customers. Answers customer questions and resolves customer service issues relating to phone bills, equipment, products and services. – less

answer phone calls for customers calling in about their bills, accounts and setting up new services.
I learned how to understand how a customer feels about the services.

just not recommanded for anyone to work their they treat their employee bad no team work

I didn't like working for this company at all. the management was untrained with no experience in supervisory. I felt like a number very unimportant to the company and very replaceable

Not enough correct training
Poor Management Staff
No operating equipment
Continued Issues with pay

Handling a variety of clients in a myriad of industries keeps you on your toes with never a dull moment. You have the opportunity to learn different cultures and businesses while enhancing your skills in an environment that supports creativity while balancing the expectations in meeting client needs.

trg is a nice place to work. i would call outbound to canada to sell id. theft protection. would have to really try hard selling this product but for the most part it was enjoyable

Actually, the retirement party happens one of two ways: you are summoned to HR where you are dismissed or you quit. It is what it is. This is not a place where you go to have a career for 25 years and then retire. It is a place to learn systems and then take what you learned to your next opportunity.

I learned a lot about the racing business here, both good and bad. This was a very large team, which led to some breakdowns in communication and use of resources at times, but also learned a lot about how a group of dedicated people can accomplish the impossible if they work together.

A call center environment of busy calls and active managment.

Hard to take care of my customers when I'm limited on time. Did not care much for the way you were expected to fix a problem in under 10 minutes.

Logged in and ready to take calls at 8:00am. Co workers were great to work with. focused on team work and competative sales, fun. Hardest part of the job is hard to say have done this for along time. For some its dealing with the stress of un happy customers. This kind of work isn't for everyone but im good at it. Most enjoyable part of day was making – more... bonus from sales. – less

Receive calls all day long ans try to assist customers.managers are helpful at times. This is a company where u can make money if you are focused

Receive inbound calls from verizon customers. Managers can be very helpful at times. U have to pick and chose co workers u want to associate with because everybody not good company.

Typically we take and process as many calls per hour as you can while attempting to successfully sale products to prospectiive customers.

very very flexible with the timings and the days as long as the expectations were met or exceeded.

refusal of pay to employees to change companies tax bracket

I sat ina cubicle with very little contact other from supervisor had to go to human resources to resolve ssues with supervisor...rarely to be found when u needed supervisor...had to make decision on my own when still new to the job unsure if correct or not due to lack of floor managemnet

typical call center environment. not much room for advancement or career growth.