Pros: hour lunch break, bonuses, and learning experience
Cons: sitting all day
A typical day at work at this company was helping customers understand their bill, upgrading existing customers services, and starting up services for new customers. I have learned customer service skills, data entire skills, and sales skills. Management was always there to help when you needed it. My co-works would also help if they were not on a call themselves. One of my friends worked there at the same time as me and she taught me what I needed to know before I got to training. The hardest part of my job was calming the customers down when they had a charge on their bill for something that they didn't do. The most enjoyable part of my job was learning how to run the different systems needed to check all parts of the bill.