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Trident University International
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9 reviews

Trident University International Employer Reviews

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Job Work/Life Balance
Compensation/Benefits
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Wonderful Managent, Colleagues, Students and Work Enviornment
Admissions Advisor (Former Employee), Cypress, California - Remote Phoenix, AZJanuary 3, 2015
Pros: i really enjoyed everything about this position
Cons: being laid-off due to execution of the remote position
This was one of the best companies I have ever had the pleasure to work for. I learned so much for this remote position at Trident University International. My responsibilities included assisting a wide variety of students all over the world. I was trained in military admissions advisement, online Webchat, self-management while working from home and working on a productive team.
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Good job for college grads- good stepping stone
Sr. Admissions Advisor- Team Lead (Former Employee), Cypress CASeptember 29, 2014
Very political environment affecting productivity and results
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Run as fast and as far away from this company as you can
Undisclosed (Former Employee), Cypress, CASeptember 29, 2014
Pros: nice building
Cons: everything else
Executive leadership at Trident is far worse than you can imagine. They say they are transparent but that is their code word for hiding the truth from employees. The poor leadership and decisions at the top just trickle down through the organization. Retaliation is rampant and everyone fears for their job. Trident is a dysfunctional institution and I highly recommend that you look elsewhere in your job search.
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Great working culture, work itself does get a little repetative
Admissions Advisor (Former Employee), Cypress, CAAugust 22, 2014
Typical day includes calling/emailing anywhere from 80-150 people looking for information about online academic programs, in various stages of enrolling for classes, and enrolled students experiencing issues.

Working culture is great, you bond very well with your teammates Team culture is fostered by lots of potlucks and food related celebrations.

The immediate managers above me were great. Higher up were a little less accessible but still great people/

Hardest part of the job was dealing with irate people who did not want to be contacted about the programs or were rude when I had the wrong contact information. Also the repetitive nature of the job became a little burdensome.

the most enjoyable part was the camaraderie between teammates.
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Awful place to work
Military Education Liaison (Former Employee), Cypress, CAJuly 21, 2014
Pros: traveling
Cons: poor leadership; disorganized; poor customer service; constant pressure to recruit students
Trident is a below average academic institution. Most of it's students are affiliated with the military. There service to the military is highly undesirable. Admissions consistently failed to return phone calls. Management put great pressure on the military education liaisons to perform, even when the school was under a "show cause" with the Western Association of Schools and Colleges (a regional accreditation agency). The management cared nothing about the recruiters. This employer cares more about numbers than its employees.
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Was once a nice place to work
Undisclosed (Current Employee), Cypress, CAJune 5, 2014
Pros: general employee population are great to work with.
Cons: executive leadership cannot be trusted.
The current leadership has all but destroyed this University with their deceptive practices.
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All Work.... No Time to Play ..... accountability, accountability, did I say accountability?
On-line Field Rep (Former Employee), NationalSeptember 30, 2013
Pros: co-workers & great benefits!
Cons: training yourself & it's all about the numbers!
Typical day at work.... said it all in the "title"
Typical day.. said it all in the "Cons"
Typical day with Management..... good luck
Typical day with co-workers... one good thing?
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Great Place To Work
Senior Student Service Representative (Current Employee), Cypress, CAJune 7, 2012
Supportive management and great co-workers. Great Benefits and compensation