Lack of Knowledge in People and Procedure
Senior Tax Reporting Specialist (Current Employee) – Florida – June 29, 2017
I began with this company just under a year ago. I've heard great things about how they take care of their employees and the benefits being phenomenal, but when it comes to management, there is a serious issue with knowledge. Knowledge of people. Not every one in a particular position are the same. If you head up a team, you must know the people on this team. Micro managing is one of my fauxpas. I believe it would be for most. Favoritism also rings loudly through the halls. Anonymity, loyalty, all of these things seem to be ambiguous to the Florida culture. Most people who see you every day, will walk by you in the hallway, and try with every fiber of their being not to make eye contact or even give a hello. For some, that could be great, but for others, "Hey, don't you sit next to me? Are we on the same team?" Never the less, the hardest part of the job... TRAINING. I've never worked anywhere where there is no general consistency. Or where I've ever felt so incompetent. I'm a 14 year payroll vet. I have 2 degrees and 1 certification, but yet for some reason, this position has boggled me to no end and I know it's due to a lack of bottom line training and education. It's a find out as you go, with trial and error environment. The most enjoyable part about the job, resolution and closure. When you finally fix it and get it right. Completing a task and/or project that helps a client and/or teammate in need is very rewarding to me.
Compensation and Benefits
Ill trained management, favoritism, software knowledge and usage