We are very sorry to hear about your experience, and would like to take this opportunity to respond to your concerns.
You are correct that we work in an environment where we deal with the less fortunate and our staff, for some of our population, are the only ones our patients rely on. We have many “quiet angels” who go above and beyond for their patients. These individuals do so without seeking recognition because they are doing so from their heart.
I disagree with you that important issues are somehow never fixed. Whenever issues are communicated investigations are conducted. We try our best to get the facts, to analyze and to make the best decision that we can with the information we have. These decisions may not always be what others want or expect. However, decisions are made with the intent of improving care and providing consistency.
I encourage you to look at the positives that our environment offers. Trinitas is a competitive institution with benefits and pay compared to similarly situated medical facilities in the area. PTO (paid time off) does include vacation, personal, sick and legal holidays. Employees with over 1 year of service have 20 days of paid time off and that number increases to 25 days after 4 years and 30 days after 7 years of employment.
To encourage saving for retirement, TRMC matches employee contributions to their 401k; it is a 50% match on the first 6% that you put away. The 403B- which is another pension vehicle, does not have a matching feature. Both the 401k and the 403B are Fidelity Investment products.
TRMC is a hospital that provides excellent care for our patients. As you know, we are located in an area that serves many patients who rely on governmental assistance for their medical care. It is in all of our best interests to advocate for our hospital to those government representatives who help determine the allocation of governmental funding, in particular, Charity Care. As a non-profit hospital, we utilize the financial resources of the hospital to keep up the infrastructure including the building, equipment and grounds but also to give back to our employees in the form of raises.
Regarding your feeling that you are not being treated with respect and fairness, I can say that we expect our managers and supervisors and those who are given the responsibility of managing our employees, whom we deem to be our most valued resource, to treat everyone fairly and in a manner that fosters teamwork and a sense of worth as a member of the Trinitas team. This in turn leads to employee satisfaction.
I invite you to contact me directly if you wish to talk further.
Joanna Gorczyca less
Thank you for your comment. The finance department is responsible for the steady revenue stream in order for the facility to operate, but that does present with many challenges, so I would agree it is a busy place to work. Our responsibility as leaders is to provide training and support as well as provide the tools to our staff to meet their productivity goals so they can work independently and on their own. We value the talents of our employees who recognize the objectives of the department and inspire motivation and teamwork.