Relaxed environment and great place to learn
Desktop Support Technician Intern (Former Employee) – Needham, MA – July 20, 2017
TripAdvisor is a great place to learn and develop multiple skills. As a Desktop Support Technician we support all internal clients with hardware issues, softwares issues , A/V support, Telephone support and any other technical issues that any clients might be having. It is a very fast paced environment and involves a lot of hands on work. The experience for me has been great and I've improved my Technical and customer service skills. The best part of the job would be that we are always kept busy and involved in multiple projects. We faced multiple tasks in a daily basis and finding a solution for each issue is the top priority. One of the hardest part of the job is being able to keep up with all the projects and internal work, sometimes it can be stressful but managing my time right and being patient with clients have helped me keep up in this environment.