TRISTAR Risk Management Employee Reviews

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Disorganized
Workers Compensation Senior Claims Supervisor (Former Employee) –  Santa Ana, CAOctober 18, 2017
You have no autonomy whatsoever. I would not recommend to any person who wants to remain in workers compensation as a career. Authority levels are very low. Not a paperless environment.
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Fast Paced
Operations Manager (Former Employee) –  Long Beach, CAOctober 4, 2017
A typical day at work was stressful but rewarding, I managed 17 employees who handled claims, the environment was very fast paced but very unorganized. I learned time management, and how to manage conflict and employees. The management didn't offer any training to advance in the company. The hardest part of the job was no matter how well I performed there was no reward or upward mobility. The most enjoyable part of the job was that I was able to help people during a very difficult time of their lives and provide money to individuals during their time of need.
Pros
Some employee incentives for example employee picnics
Cons
No 401K, Expensive health care, no upward advancement for my position
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Excellent work environment
Claims Adjuster - Indemnity and Medical (Former Employee) –  Lake Oswego, ORJuly 27, 2017
Tristar was a great company to work for, good manager support and team environment. The only down fall was corporate lack of new client emphasis. Many clients were public entities which required they be bid every few years. With more support from corporate sales team, the Oregon branch has all it needs in management, experience and great adjusters, to succeed as a major competitor TPA and workers compensation provider.
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Friendly, great benefits
Claims Examiner III (Former Employee) –  San Antonio, TXJuly 19, 2017
It was a great company to work for. People are friendly and willing to help you. They provide training and resources to assist with the up keeping of your license.
Pros
Free coffee. Friendly
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Owner does NOT value employees
Senior Claims Examiner III (Current Employee) –  Concord, CAJune 28, 2017
High caseloads. Below market salaries. Lowest benefits package in area. Poor organization and support overall. Concord office family-style but local Management has no sway w/Corp. Performance not valued - Company loss of accounts and good adjusters are laid off per Co owner greed. Think long & hard if you have options before you accept job here. Dedicated accounts/clients do not equal any job security whatsoever...and worst thing is Company telling client adjuster decided to move on...liars.
Pros
Cons out weight any
Cons
Employees not valued and no growth opportunity
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Management issues
Claims Adjuster III (Former Employee) –  Waukesha, WIJune 21, 2017
Job culture is not employee friendly. Management has no consistency. Best Practices is not followed in handling claims. Work load is more than anyone can possibly handle.
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Terrible
Workers' Compensation Claims Adjuster (Former Employee) –  Santa Ana, CAMay 4, 2017
The only good thing about this place was co workers. Management is ridiculous. Unless you are favored you might as well leave nothing you do will be acceptable no matter if it was acceptable previously. The salary is incredibly low the benefits next to nonexistent the caseloads are higher than anywhere else. The people they bring in have no knowledge and they provide no training. It's no wonder the place is a revolving door.
Pros
Not a one.
Cons
You name it. Even the plumbing in the building was bad.
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Tiny office and shrinking
CLAIMS ASSISTANT (Former Employee) –  Lakewood, COApril 22, 2017
Office experienced a number of layoffs in the limited time I was there. No office culture to speak of and limited PTO. 2% annual raises and no opportunity to advance.
Pros
Nice coworkers, small office
Cons
Nowhere to go in this position
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not fun
Claims assistant/Receptionist (Former Employee) –  Lake Oswego, ORMarch 28, 2017
Tristar bought Pinnacle, pinnacle employees were not very friendly. They were always complaining. It was not a happy workplace. When the original Tristar employees left is was not a good place to be.
Pros
great place to work for
Cons
none
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Sr Claims Examiner
Sr. Claims Examiner (Former Employee) –  San Diego, CAFebruary 2, 2017
handled all aspect of WC claims from the inception to end. Denied accepted and delayed claims. Paid benefits, denied benefits. Handled issues with attorneys. discussed issues with doctors.
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It's ok if you're a favorite
Administrative Assistant (Current Employee) –  Summerville, SCNovember 10, 2016
Job is easy, just overwhelming. Not enough staff. When they hire someone they don't hire the right people for the job. Revolving door. Benefits suck..
Pros
Good teams
Cons
Benefits, work load
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Nurse Case Manager
Registered Nurse Case Manager (Current Employee) –  Charleston, SCAugust 7, 2016
Tristar is an employee oriented company which focuses on offering the best case management services. I have never worked for a company with such amazing teamwork. Supervisors and high level management are available to offer guidance without hesitation or delay.

This is an amazing company!
Pros
Team Work
Cons
None
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loved working here
File Clerk (Former Employee) –  Santa Ana, CAMay 23, 2016
only issue was that if you have family working for the company they will choose the lazy family worker over someone who is a hard worker. that's exactly what happened to me . but overall, the company is great . just certain things that need to be worked on
Pros
vendors come a couple times a month, management is all very nice .company lunches/dinners, great benefits
Cons
they play family card . how they let you go is horrible
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Great Company!
Claims Examiner II (Current Employee) –  Houston, TXJanuary 26, 2016
Great and honest Company! Management kept their employees in the loop with ongoing changes in the company.

Good moral amongst employees.
Pros
Great Pay
Cons
Insurance was Poor
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nice place to work
Senior Claims Examiner (Former Employee) –  Del Mar, CANovember 5, 2015
Good supervisors and management, not too much work. Reasonable distance to work, no micro managing, fair pay. Lots of fun and traveling. They seem to care about there employees and there families.
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Has to be very Productive
Claims Assistant (Former Employee) –  Atlanta, GAOctober 20, 2015
Tristar was an excellent place to work. I really learned the Insurance Claims business there. If not had a lay-off, I would still be there...Great Place to Work!!
Pros
Staff always encourging
Cons
24 Hr Turn Over on every claim
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Family Orientated
Claims Assistant (Former Employee) –  Concord, CAAugust 24, 2015
Ideal location, pay isn't that great! There was no room for advancement. Management is ok. Friendly co-workers. Safe environment.
Pros
Ideal location.
Cons
Pay isn't that great.
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Great company with good benefits
WC Claims Adjuster-medical only (Former Employee) –  Irving, TXAugust 11, 2015
It was a very busy TPA office.

I enjoyed learning the different CHI instructions and learning different systems.

There were great Adjusters that I enjoyed working for and helping.

It was a good company, just very busy.
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unorganized
Claims Examiner III (Former Employee) –  Irving TexasAugust 6, 2015
Lack of training, just thrown on desk with little to no training at all. Supervisor likes to pick on you and talked about other personal issues with her fellow adjusters.
Cons
No confidentally at all
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great company
Sr. Claims Examiner (Former Employee) –  Walnut Creek, CADecember 11, 2014
worked there for a year, nice place, company policies are not all good and employer/employee interaction is very limited
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Overall rating

3.2
Based on 37 reviews
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Ratings by category

Work/Life Balance
3.1
Compensation/Benefits
2.9
Job Security/Advancement
2.6
Management
2.8
Culture
3.0