Customer Service / Inside Sales Representative
Tropical Nut and Fruit - Urbancrest, OH

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Tropical Nut and Fruit is immediately seeking self-motivated, dependable Full Time Customer Service / Inside Sales Representative for growing company. If you take pride in your work and have a commanding enthusiasm and passion for Customer Service and Sales, then we would like you to join our team.

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services via phone and email.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction of adjustment; following up to ensure resolution.
  • Assist with placement of orders, refunds or exchanges.
  • Maintains liaison with other departments for order completion.
  • Contact new and existing customers on a daily bases via phone and email.
  • Assists Outside Sales Representatives with questions and sales support.
  • Create and maintain strong sales relationships with Food Service customers.
  • Ensure and maintain the integrity on behalf of the company brand through a professional work ethic and outstanding, consultative sales and service attributes.
  • Maintain accurate documentation and customer follow up.
  • Perform other responsibilities as assigned.
  • Must be willing to work independently.

Experience:

  • A minimum of 2 year experience in Customer Service / Inside Sales
  • Outstanding interpersonal and verbal skills
  • Proficiency with Microsoft Outlook, Excel and Word
  • Ability to multi-task and easily shift focus
  • Positive and friendly attitude.
  • Experience with using CRM systems is a plus
  • Knowledge in food industry is a plus
  • Willingness to be part of a growing team and company.
  • Excellent customer satisfaction and follow up skills
  • Strong verbal and written communication skills

Hours will be Monday -- Friday 8:30am -- 5:00pm

Please come prepared with proper identification should you be granted an interview. We are an Equal Opportunity
Employer and a Drug Free Workplace. All employees must be able to pass a
Back ground check and drug test prior to employment. Candidates can also fax
Resume to 614-539-7230


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